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Sales & Service Manager (woburn)
Lead the branch team to deliver exceptional customer service and drive sales growth.
Woburn, Massachusetts, United States
Mid-Level
1 week ago
Northern Bank
Northern Bank is a financial institution providing banking services and solutions to customers.
1 Similar Job at Northern Bank
✨ About The Role
- The Sales & Service Manager will work closely with the Business Development Manager to lead the branch team.
- This role involves coaching and developing team members to ensure customer service excellence.
- The manager will be responsible for identifying customer financial needs and recommending appropriate products.
- The position requires maintaining a detailed knowledge of retail products and services to coach the team effectively.
- The manager will oversee branch performance related to operational integrity, customer service, and sales integrity.
âš¡ Requirements
- The ideal candidate will have 2-3 years of banking experience, demonstrating a solid understanding of retail banking operations.
- Strong communication skills are essential for effectively engaging with both customers and team members.
- A proven track record in sales and customer service will be crucial for identifying and capitalizing on sales opportunities.
- The candidate should possess strong operational skills and be proficient in BSA/AML requirements and bank policies.
- A natural leader who can coach and develop a team to achieve success while maintaining high standards of customer service.
About Northern Bank
Northern Bank is a financial institution providing banking services and solutions to customers.