Sales Representative (m/w/d) Cardiovascular, Gebiet: Stuttgart

Consultant Role At Novartis

Advise customers on the product portfolio and services of Novartis using digital and analog channels, taking into account the needs of the professional circles, to expand scientific knowledge, increase awareness of diseases, and ultimately improve patient care and treatment outcomes.

Your responsibilities include:

• Advise and inform regarding the product portfolio and services of Novartis, providing the current, relevant, and authorized data and core messages at the right time, to the right customer, through the right channel to support customer decision-making and optimize therapeutic outcomes in an ethical manner.
• Utilize communication skills in customer interaction and tailor messages and channels to customer and patient needs to best meet customer needs and optimize the customer experience.
• Regularly analyze all available data sources and information, document ongoing insights about the customer in the respective data systems to better personalize content/messages for them.
• Understand and utilize omnichannel customer engagement, effectively and efficiently use individual customer preferences to maximize impact on patients, customers, and the company.
• Responsible for territory and center management and use all available data sources to create, dynamically prioritize, and adjust relevant territory, account, and customer contact plans.
• Implement customer interaction concepts in cross-functional coordination with involved teams from sales, medical, and key account management.
• Continuously share insights gained from customers to support the development of product- and indication-related content, campaigns, and interaction plans. Work closely with geographic and/or cross-functional teams to achieve maximum impact for Novartis with customers.
• Have current knowledge of the industry, therapeutic area, technical information, current studies, competitors, and market situation and focus efforts on the most important customer potentials.

Qualifications for the position include:

• Scientist or trained pharmaceutical representative, PTA, MTA, BTA, CTA
• Knowledge according to §75 Arzneimittelgesetz
• Strong social skills
• Resilience behavior
• Willingness to continuous learning
• Customer and account management, including the use of communication and negotiation skills (customer and patient-oriented conversation)
• Understanding of business insights and data (including technical platform, analytics, and structured thinking) to improve patient benefits
• Management of customer experiences & cross-functional collaboration (internal/external)
• Omnichannel customer engagement (knowledge/platform skills)
• Independent and goal-oriented action
• Very good German and English language skills in speech and writing
• Valid driver's license (Class B or Class 3)

Why Novartis? Our intention is to reshape medicine to improve and extend human lives. Our vision is to become the most valuable and trusted pharmaceutical company in the world. How will we achieve this? With our employees. It is our employees who drive us every day to achieve our goals. Become part of this mission and this great team!

Learn more: https://www.novartis.com/about/strategy/people-and-culture

All information can be found in our Novartis Life Handbook (English): https://www.novartis.com/careers/benefits-rewards. Contact the responsible Talent Acquisition Business Partner for further details.

Commitment to diversity and inclusion: Novartis is committed to diversity, equity, and inclusion. We strive to assemble diverse teams that are representative of the patients and communities we serve, to drive bold innovation and to enable our employees to fulfill their full potential.

Our hiring decisions are based on equity and the best qualifications, regardless of gender, religion, age, color, race, sexual orientation, nationality, or disability.

Support for applicants with disabilities: The law provides the possibility for severely disabled/equally situated applicants to include the local SBV in the application process. If this is your wish, please let us know in advance as a note in your resume.

Join our Novartis network: If this position does not match your experience or career goals, but you still want to stay in touch with us to learn more about Novartis and our career opportunities, join our Novartis network:

https://talentnetwork.novartis.com/network

Skills Desired: Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills