Trade Sales Manager

Novartis Product Distribution Manager

Responsible for execution, and performance of all initiatives designed to guarantee presence of Novartis products through various distribution channels.

Major accountabilities:

• Drive achievement of Novartis business goals by ensuring high trade customer service levels
• Lead in trade implementation within key customers. Lead the creation of a customer-centric approach across the function
• Share best practices on distribution processes. Promotional and informational campaign on various distribution channels i.e., wholesalers, retailers, distributors
• Be the link between Field Force and Customer Service in managing shortages
• Ensure adequate reporting of adverse events / technical complaint / compliance issue in accordance with company procedures
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
• Distribution of marketing samples (where applicable)

Key performance indicators:

• Elaboration of plans / projects, their execution and measurement -Revenue, market share market availability, time to market, pricing vs targets
• Compliance with stringent and complex compliance procedures

Minimum Requirements:

• Cross Cultural Experience.
• Project Management.
• Operations Management and Execution.

Skills:

• Brand Marketing.
• Category Management.
• Customer Marketing.
• Customer Service.
• Key Account Management.
• Marketing Plans.
• Media Campaigns.
• Merchandising.
• Promotion (Marketing).
• Return On Investment (ROI).
• Sales.
• Strategic Sourcing.

Languages:

• English.

Skills Desired Brand Marketing, Category Management, Customer Marketing, Customer Service, Key Account Management, Marketing Plans, Media Campaigns, Merchandising, Promotion Marketing, Return on Investment (ROI), Sales, Strategic Sourcing