Sales Support Specialist - Events

Sales Support Specialist - Events

We are looking for a highly organized and detail-oriented Sales Support Specialist – Events professional to join our team and to assist our sales team in achieving their goals. In this role, you will provide administrative and operational support to ensure smooth and efficient sales processes. You will be responsible for supporting in managing customer accounts, processing orders, handling documentation, and coordinating between sales and finance departments.

You will support the Events Director in driving event bookings, client satisfaction, handling administrative tasks, managing client communication, and ensuring every event is executed successfully from a sales support perspective.

Key Responsibilities

• Assist the Events Director with proposals, quotes, contracts, and client communication for event bookings.
• Maintain accurate records of event leads, bookings, and client information in the CRM system.
• Process and manage customer orders, ensuring accuracy and timely delivery.
• Assist in managing contracts and ensuring all sales documentation is completed accurately.
• Coordinate with internal teams to ensure all client requirements are met.
• Respond to client inquiries about event services, pricing, availability, and customization options.
• Track sales performance and prepare regular sales reports and dashboards.
• Monitor and update sales materials and event collateral (brochures, booking forms)
• Monitor invoicing and payment status and coordinate with the sales team.
• Support, when required by the finance team, in finalizing customers' payments before the events.
• Help coordinate on-site logistics as needed during major events.

Qualifications

• Bachelor's degree in Business, Marketing, Event Management, or related field preferred.
• 1–3 years of experience in sales support, event sales coordination, or administrative and customer service.
• Strong organizational, multitasking, and time-management skills.
• Fluent in English, excellent written and verbal communication skills
• Proficient in Microsoft Office (especially Excel, Word, Ppt, Outlook); CRM experience (e.g., Salesforce, HubSpot).
• Ability to multitask and stay calm under pressure in a fast-paced, deadline-driven environment.
• Flexible schedule, with occasional availability for early mornings/evenings/weekends during event periods.
• Attention to detail and commitment to providing outstanding customer service.
• Familiarity with event management software (e.g. IDloom, Monday, etc)
• Ability to work independently and collaboratively in a fast-paced environment.

About Novaspace

Novaspace is the global leading consulting firm in the space sector. With a robust 40-year legacy of expertise in guiding private companies and government entities through strategic decisionmaking processes, Novaspace offers end-to-end consulting services, from project strategy definition to implementation, providing data-led perspectives on critical issues. Our mission is to empower clients with strategic and technical insights, enabling them to navigate and seize new opportunities within the rapidly evolving space sector. As a privately owned and fully independent organization, Novaspace presents an expanded portfolio of services, featuring combined expertise in management and technology consulting, top-tier executive summits, and market intelligence. Trusted by 1,200 clients in over 60 countries, Novaspace has offices strategically located in Brussels, Montreal, Munich, Paris, Singapore, Sydney, Tokyo, Toulouse, and Washington D.C. Working at Novaspace will give you the opportunity to boost your career in the space/consulting industry where our role is to support the decision-makers by providing them the highest quality support in everything we do: consulting, market intelligence, training and summits.

Only applications containing a motivation letter and a CV in English will be considered.