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Renewal Sales Specialist
Build and manage a team of renewal specialists to enhance client retention.
Hanoi, VietnamHo Chi Minh, Vietnam
Mid-Level
4 days ago
NTT
NTT is a global technology services provider enabling a connected future through innovation.
Job is no longer active
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✨ About The Role
- The Renewal Sales Specialist will execute the sales strategy related to renewals, including hardware maintenance, software licenses, services, SaaS, and cloud solutions.
- This role involves managing service and support renewals and preparing renewal notifications, quotations, and invoices.
- The specialist will negotiate terms and conditions directly with partners and clients to finalize renewal contracts.
- The position requires forecasting trends to enhance retention rates and refining renewal strategies to reduce churn.
- Collaboration with Sales, Technology partners, and the management team is essential to bridge communication and improve processes.
âš¡ Requirements
- A bachelor's degree in a related field with a strong analytical background is essential for this role.
- Candidates should have at least 5 years of experience in direct account sales or renewals, particularly in the B2B SaaS industry.
- A strong customer focus and a proactive attitude are crucial for success in this position.
- The ability to operate under strict deadlines and prioritize tasks effectively is necessary.
- Excellent proficiency with Microsoft Office applications and a willingness to learn new tools and systems are required.
- Strong spoken and written communication skills in English are essential, with additional languages in Southeast Asia being preferred.
Renewal Sales Specialist
Hanoi, Vietnam
Sales
Job is no longer active
About NTT
NTT is a global technology services provider enabling a connected future through innovation.