Sales Support Coordinator

Líder De Equipe De Suporte Operacional

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

We are looking for a Leader of Operational Support Team to work in an area responsible for internalizing already sold orders and services in the company's ERP system, ensuring that all information is processed correctly and converted into revenue. The role also ensures the complete validation of all necessary documentation, allowing fluidity and precision in the entire post-sales process.

What will be your responsibilities?

• Operational management of the ERP, ensuring the correct registration of orders, contracts and revenue recognition, with integrity and traceability of data.
• Validation and document control, ensuring the compliance of all post-sales documentation and preventing failures, inconsistencies and rework.
• Support to the commercial team and internal areas, acting as an interface for clarification of rules, orders and ensuring fluidity in the activation process of services.
• Management and development of the team, with balanced distribution of demands, performance monitoring and stimulation of continuous improvement.
• Governance and continuous improvement of processes, promoting operational efficiency, compliance, financial security and evolution of flows and automations.

What do we expect you to have?

• Bachelor's degree in Administration, Business, Engineering, Processes or related fields.
• Experience in corporate environment and operational or administrative areas.
• Experience with sales administration, commercial support or post-sales operations.
• Experience with CRM (preferably Salesforce) and Microsoft Office package.
• Experience in documentation processes, compliance and order registration.
• Experience coordinating workflows or team activities.

What do we offer?

• Hybrid work opportunity
• CLT model employment
• Your work equipment
• Transportation allowance
• Meal/food allowance
• Home office support
• Health and dental insurance for you and your family
• Group life insurance
• Annual profit sharing and results participation (PLR)
• Pharmacy plan
• Gym membership (Totalpass)
• Maternity basket and extended paternity leave
• Birthday day off
• Opportunity to participate in social actions
• Incentive for education and training
• An inclusive work culture where we achieve great things together!

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