Account Executive

Account Executive (Northeast Region)

Providing our clients with exceptional service is the foundation of our business. As an Account Executive (Northeast Region), you'll be responsible for maintaining existing and developing new relationships with law firms and attorneys to drive revenue and meaningful sales growth to exceed your sales goals.

Your responsibilities will include:

• Anticipating market trends and proactively preparing for changes
• Proactively adding to and managing sales funnel with viable and numerous opportunities, developing action plans for sales prospecting and market penetration; obtaining "NEW" business from existing accounts
• Maintaining a consistent field presence by conducting in-person client visits at least three days per week to build relationships, drive sales, and support business development efforts
• Delivering effective, high-quality presentations tailored to the specific audience
• Identifying and seeking out information/facts needed to solve a problem; identifying optimal solutions to problems by weighing the advantages and disadvantages of alternative approaches
• Understanding Company targets, Mission, Vision, Values, and Goals and striving to meet and exceed
• Understanding the buying/selling process; recognizing non-verbal buying signals
• Preparing for each meeting, establishing objectives and outcomes
• Holding consultative sales meetings with clients; pairing the client's needs with appropriate service/product solutions
• Differentiating Veritext from our competitors; demonstrating working knowledge of the market and competitors
• Anticipating and actively listening to clients' upcoming needs and concerns; finding solutions to problems that are beneficial to all parties
• Closing the sale/asking for business
• Using the appropriate and differing communications to touch same clients multiple times
• Providing strong after-sales follow-up and support to clients as needed
• Actively networking in the legal community; being considered a 'valuable' player in the space
• Building sustaining client relationships through consistent and perpetual follow up (six times/year)
• Utilizing a rigorous sales process including planning, follow-up, and closing; using all the tools available to you, and adherence to policies
• Approaching your territory and accounts strategically so as to drive growth-cultivate your high potential accounts, drive meaningful exchanges, be client-centric always, and create relationships at all levels within your accounts
• Understanding Veritext products and services, their value, and commensurate fees
• Effectively explaining and/or setting prices for clients, cases, and other opportunities
• Consistently using SFDC, Strat Workbooks, Sales Toolkit, and other tools to effectively manage opportunities, activities, and clients
• Working collaboratively with Veritext colleagues and external clients, exhibiting Veritext Values
• Ensuring that all client (internal and external) communications are handled in a professional, timely, and courteous manner

The kind of teammate we are looking for:

• Minimum of three years of direct experience in sales; demonstrated success in sales, negotiation, communication, and problem-solving skills in a fast-paced business environment
• Proficiency in MS Office required
• Must possess excellent written and verbal communication skills
• Customer service oriented with strong interpersonal skills
• Dedicated professional with the ability to respond to requests promptly and accurately
• Detail oriented, organized, and able to multitask
• Proactive and motivated with strong problem-solving and follow-up skills
• Must be able to work both independently and with a team

What's in it for you:

• Competitive compensation; base salary ($80K-$90K) + uncapped monthly commission + annual bonus opportunity and total rewards package
• Comprehensive medical, dental, and vision insurance
• Paid Time Off to rest, relax, and pursue special interests outside of work (eight paid holidays, three personal days, vacation, sick, and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high-quality support from board-certified psychiatrists and licensed psychologists/therapists (app-based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp – a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities, and more!

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies, and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.