Counter Sales

Job Opportunity At RG Group

RG Group is a growing family-owned business that has been providing trusted expertise in the fluid handling and motion control industry for over 65 years. As a family-owned business, we encourage a culture where associates feel cared for and valued. To foster a team-oriented, engaged, and productive work environment, RG Group makes every effort to provide ongoing learning and career advancement opportunities, competitive pay and benefits, and flexible work schedules.

What we offer:

• Competitive Salary and Bonus
• Medical, Dental & Vision Insurance
• Generous PTO
• Educational Assistance Reimbursement
• Ongoing paid training and certification opportunities
• 401k & Matching
• Company Sponsored Social Events
• Employee Assistance Program

Position Summary:

The Counter Sales Associate will assist the Branch Manager with the daily operations of the store, including counter sales, customer service, cash control, and inventory control.

Essential Functions:

• Provide premier customer service, face-to-face, and via telephone
• Take and process customer sales orders
• Build custom hose assemblies
• Respond to customer complaints and comments
• Promotes the organization on a local level
• Maintains an awareness of market trends in the area and industry, understanding customer initiatives and monitoring local competitors' activities
• Interacts with key account managers, territory managers, and outside sales reps as necessary to meet customer service goals
• Keeps the store clean, orderly, and safe for customers and employees
• Displays merchandise attractively
• Rotating end caps
• Restocks merchandise
• Performs other duties as requested by manager

Skills and Abilities:

• Excellent communication and interpersonal skills.
• Ability to grasp new concepts and generate creative ideas.
• Skill to assess risk and work under pressure.
• Aptitude for both teamwork and independent work.

Education and Experience:

• 2-year degree in Business, Engineering Technology or Marketing or 2+ years successful retail or customer service experience.
• Minimum 1-3 years of counter sales experience.

Supervisory Responsibilities:

None specifically associated with this position.

Physical Requirements:

• Retail store environment.
• Prolonged periods sitting at a desk and working on a computer.
• Minimal travel to customers.
• Ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.

The greatest of the RG Group's resources is our associates. Dedicated, intelligent and entrepreneurial team members are empowered with the authority to make decisions they believe will add value to our company as well as the customers and manufacturers we serve. Appropriately, RG Group's benefit and compensation package rewards associates for their individual and collective contributions.