Supports order and delivery interaction between education segment customers and Gordon Food Service (GFS). Seeks growth opportunities in existing customers and brings new customers to GFS. Provide business-consulting services to strengthen customer relationships and grow profitable sales. Represent GFS products and services for assigned territory and accounts. Manage customer business relationships to include accounts receivable, credits, lost business, growth, deployment of GFS resources, and average order size/profitability. Promote and use e-commerce technology. Sales Territory: Columbus, Dayton, Cincinnati
Effectively express and service the GFS story. Travel through large geographic, mult-state territory to call on existing and prospective customers to maintain, seek growth opportunities, and increase profitable sales volume. Manage customer business relationship including credits, lost business, growth, deployment of GFS resources, and average order size/profitability. Utilize and apply customer profitability and pricing models to negotiate customer agreements. Oversee or coordinate the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer's business operations. Create and deliver business plan based on customer needs, goals, and objectives. Direct and deliver consultative services such as menu engineering, wait staff and HAACP training. Consult with customers and network resources to fulfill operations and profitability needs. Conduct Education Specialist personal results analysis and planning at customer level. Receive, discuss, and/or verify order information with customers using appropriate method on a monthly basis to include customer credits to identify and establish sales performance goals. Establish credit terms via established parameters and manage the collection of receivables using multiple methods to include electronic, mail and personal pickup of payments. Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations. Endorse and promote GFS+, GFS Experience, and other technical solutions. Develop and oversee customer segment shows and participate in customer events. Collaborates with brokers to establish GFS products. Performs other duties as assigned.
Monday through Friday, 8:00am - 5:00pm. Hybrid Work Schedule: 4 days in office, 1 day from home.
Remain current on federal regulations relating to child nutrition. Exhibits critical thinking to builds strategic alliances. Understands customer predictive profitability models. Plan and execute education events. Supports division USDA commodity processes and manage entitlement. Share ideas openly and contributes towards a healthy team environment. Collaborates with sales and marketing to manage education items. Strong time and territory management related organizational skills. Understands procurement methods related to the education segment. Collaborates and offers direction to the broker-vendor network. Detailed working knowledge of Gordon Food Service business applications. Plans effectively to achieve key education segment business metrics. Team selling with Inside Sales Collaboration with Marketing for Product rationaliza