Inside Sales Director - North America - CCH Tagetik

Inside Sales Director, North America

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help customers make confident, critical decisions every day. CCH Tagetik is a leading Corporate Performance Management (CPM) solution, trusted by enterprise organizations to drive financial insight, agility, and performance at scale. The Inside Sales Director, North America is a critical leadership role responsible for enterprise pipeline generation, not quota-carrying sales. This role is ideal for experienced BDR/ISR leaders who are passionate about pipeline creation, metrics, and coaching teams, rather than closing individual deals. This leader will manage a high performing Inside Sales (ISR/BDR) team focused on converting inbound demand and driving outbound prospecting to generate validated, high-quality enterprise opportunities. The team's success is measured by pipeline value, opportunity quality, and conversion to closed-won revenue.

The Inside Sales Director role offers growth potential opportunities, professional development, an engaging small team environment, a remote schedule, and amazing benefits.

Leadership & Team Development

Lead and develop a team of 6 Inside Sales Representatives and 1 support role. Coach ISRs on outbound prospecting strategies, objection handling, email and call scripting, and multi-touch, multi-persona engagement. Foster a culture of accountability, performance, and continuous improvement. Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results.

Pipeline & Demand Generation

Own enterprise demand generation for North America. Drive pipeline creation through inbound MQL conversion (from marketing, events, website traffic), and outbound prospecting into target enterprise accounts. Ensure opportunities are validated as real and active, properly qualified, and positioned to progress through the sales cycle. Partner closely with Enterprise Account Executives, Marketing, and Sales Operations.

Performance Metrics & Accountability

Lead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, and Conversion rates from lead → opportunity → close. Use data to guide coaching, forecasting, and performance management.

Tools, Process & Enablement

Drive disciplined use of Salesforce (SFDC), Groove, Clari, ZoomInfo, and LinkedIn Sales Navigator. Partner with the Global Inside Sales Center of Excellence (CoE) to align on best practices, implement enablement programs, and standardize processes and reporting.

You're a Great Fit if You Have:

Experience:

5–7+ years in BDR/ISR, demand generation, or sales leadership within enterprise SaaS. 2–3+ years managing ISR/BDR teams, ideally supporting Enterprise sales. Proven success generating $25M+ in pipeline annually. Background in Enterprise software, Financial, CPM, EPM, or performance management solutions preferred, Large enterprise SaaS organizations.

Skills & Competencies:

Deep understanding of Enterprise prospecting, Inbound lead conversion, and ABM strategies. Strong coaching mindset with hands-on leadership style. Highly data-driven with comfort using dashboards and metrics. Excellent communication skills with the ability to influence cross-functionally.

Education:

Bachelor's degree in business, Marketing, Finance, or related field required. MBA or advanced degree preferred.

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $189,950 - $268,900 EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.