Ticket Sales Representative - Cincinnati Open

Ticket Sales Representative

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Founded in 1899, the Cincinnati Open is an ATP Masters 1000 and a WTA 1000 tournament that is proudly supported by cornerstone partners Western & Southern Financial Group, Credit One Bank, Procter & Gamble, Great American Insurance Company, Fifth Third and Kroger. The Cincinnati Open most recently welcomed more than 285,000 fans from all 50 states and 65 countries and has been viewed in 187 global markets. With a focus on community, the tournament annually contributes to local charities supporting youth, families, education, health and wellness initiatives.

The Role

The Ticket Sales Representative will be focused on selling a full menu of ticket packages to all sessions of the Cincinnati Open. The Ticket Sales Representative will work under the guidance of the Director of Premium Sales.

Essential Duties And Responsibilities

• Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold callings, and referrals from current customers.
• Primarily responsible for selling a full menu of tickets including full series, multi-day, single session, groups and add-ons for all sessions of the Cincinnati Open.
• Effectively use Salesforce CRM to maintain accurate records of all interactions.
• Assist with managing and stewarding existing full series account holders
• Skilled in setting and conducting sales appointments through virtual meetings, phone, and face-to-face meetings, including out-of-office engagements.
• Willingness to work non-traditional hours, including weekends, events, and on event days.
• Responsible for achieving specific levels of sales activity (e.g., calls made, appointments set)
• Possess an optimistic, team-first mentality combined with a competitive drive to excel in a sales environment.
• Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction and retention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders.
• Ability to manage a high level of detail across multiple projects and to prioritize efficiently.
• High emotional intelligence, intellectual curiosity, and desire to grow professionally.
• Ability to prioritize and meet competing deadlines independently.
• Ability to manage multiple tasks simultaneously, while remaining organized, efficient, and calm under pressure.
• Proven ability to work collaboratively in a team-oriented environment.

Education And/Or Experience

Bachelor's Degree or equivalent. Previous sales experience is preferred but not required.

Compensation

Competitive hourly pay, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site – Lindner Family Tennis Center in Mason, OH

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.