Complex Sales Research Coordinator
Omni Houston Hotel
Job Title
Complex Sales Research Coordinator
Job Description
The Complex Sales Research Coordinator position supports multiple properties. In this role, you will assist the Sales & Catering and Revenue Management teams with managing and maintaining the Delphi.fdc (FDC) database system on the property level, managing Definite bookings, End of Month reporting, lead catching, and user Salesforce training.
Responsibilities
Assist designated hotels with property-level reporting needs for Salesforce
Responsible for the management of all bookings
Responsible for end of month reporting
Ensure all new users know how to access the System Usage Standards, SOPs, HDIs, and other training materials available for Salesforce
Work closely with Sales Automation to implement company-wide projects and procedures
Qualifications
Bachelor's Degree in Business or Hospitality Management is preferred
Spanish proficiency preferred
Knowledge of hotel structure and how all departments interact
Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
Knowledge of Delphi.fdc and/or Salesforce is a plus
Must be able to analyze data and communicate effectively with peers and superiors