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Call Center Sales Representative - TPA
Assist customers in real-time via chat to increase satisfaction and sales conversion
Tampa, Florida, United States
Entry Level
15 hours agoBe an early applicant
OneTouch Direct
A provider of contact center and customer engagement solutions for various industries, including telecommunications and healthcare.
1 Similar Job at OneTouch Direct
Chat Support And Sales Representative
Weekend Wrap Schedule (Friday, Saturday, Sunday, Monday)
At OneTouch Direct, we're all about creating meaningful interactions. We aren't just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile.
As a Chat Support and Sales Representative at our Tampa location, you'll have the unique opportunity to assist our valued customers in real-time through chat. Whether they have questions, need assistance, or just want to know more about our services, you'll be the friendly face (well, technically a friendly text!) that they turn to for help.
What you'll be up to:
- Engaging with customers through our chat platform, providing swift and friendly support.
- Understanding customer queries to deliver accurate and timely information.
- Inbound chat sales. No cold calling!
- Resolving customer issues with a cheerful and solution-oriented approach.
- Ensuring a seamless and delightful experience as you handle multiple chats.
- Knowing when to escalate matters to ensure customer concerns are fully addressed.
About OneTouch Direct
A provider of contact center and customer engagement solutions for various industries, including telecommunications and healthcare.