Advanced Inside Sales Representative

Advanced Inside Sales Representative

Hybrid role out of any of our office locations. As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.

Responsibilities:

• Handle the most complex inbound and outbound sales inquiries.
• Process and manage high-impact customer orders.
• Maintain and update detailed and accurate customer records.
• Qualify and prioritize sales leads with strategic potential.
• Record, analyze, and report on detailed sales activities and trends.
• Develop and present comprehensive sales quotes and proposals.
• Resolve highly complex customer issues with products and services.
• Collaborate with multiple departments for large-scale orders.
• Implement strategic sales initiatives and projects.
• Mentor and guide junior associates and peers.

Skills:

• Bachelor’s degree from an accredited college/university or 3+ years of inside business-to-business sales or account management experience; preferably selling complex professional services.
• Strategic Customer Service Orientation: Handle intricate and strategic customer needs.
• Strategic Sales Techniques: Develop and execute specialized sales strategies.
• Professional Communication Skills: High-level, nuanced communication.
• Expert CRM Use: Advanced proficiency with CRM tools.
• Exceptional Organization: Outstanding task and time management.
• Refined Attention to Detail: Unmatched accuracy and precision.
• Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data.
• Extensive Product Knowledge: Thorough understanding of all products/services.

Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $63,150 - $87,250.

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.