Summer Internship - Aftersales Process Analytics

Summer Internship - Aftersales Process Analytics

PACCAR Parts has an exciting Aftersales Process Analyst summer internship opening at either our Lewisville, TX or Denton, TX locations. The selected candidate will work directly with our Aftersales Technology team, gaining exposure and experience in Aftersales systems, Diagnostic tools improvement initiatives, product development process and service support processes.

Learn first-hand from top industry professionals

Work directly with Managers and Senior Managers

Develop mentoring relationships with Aftersales and IT leaders

Gain valuable hands-on experience

Interface with dealers, end customers and internal teams to understand aftersales processes and improvement opportunities

Review, document and analyze processes to identify opportunities for improvements with a focus on diagnostics, aftersales service support efficiency and ensure they align with organizational objectives

Identify and document opportunities for system improvements

Participate in UAT for system releases to ensure quality and usability

Contribute to continuous Improvements efforts such as Six Sigma Projects and Diagnostics process streamlining

Relevant coursework or prior internship experience desired

Excellent written and verbal communication skills

Strong organizational and project management skills

Interest in Aftersales data analysis and process improvement

Self-motivation and energetic personality

Team-oriented

Flexibility to work in a dynamic, fast-paced environment

Ability to handle multiple priorities

Strong PC Skills including experience with Microsoft Office Suite

Currently enrolled in an undergraduate program

Junior or senior standing preferred

As a U.S. PACCAR intern, you have a full range of benefit options including:

401k with up to a 5% company match

Sick Leave

Medical, dental, and vision plans for you and your family

Flexible spending accounts (FSA) and health savings account (HSA)

Life and accidental death and dismemberment insurance

EAP services including wellness plans, estate planning, financial counseling and more

Global Fortune 500 company with a wide array of growth, training, and development opportunities

Work alongside experienced goal-oriented colleagues recognized as experts in their field

This position may offer relocation assistance benefits.

The salary range for our intern positions is as follows:

Undergraduate Students: $25.00/Hour

Graduate Students: $30.00/Hour

Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 20 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!