Director Of Strategic Sales Programs & Operations

Director Of Strategic Sales Programs & Operations

Are you a seasoned GTM Sales expert with a passion for program management and driving global adoption of strategic sales frameworks? This Director-level role is designed for a visionary leader who can act as a high-level Program Manager for strategic projects within North America (NAM) Sales Operations. You will be responsible for ensuring the field organization drives deep adoption of Account Strategy Reviews (ASRs) while leveraging cutting-edge technology—specifically AI and data automation—to modernize how we assess and iterate on our most critical accounts.

Your Impact

• Top Account Strategy Development: Drive the global adoption of Account Strategy Reviews (ASRs) across the NAM field organization, ensuring every top-tier account has a high-quality, actionable strategy.
• AI & Data Innovation: Continually innovate by identifying ways to leverage data and AI to automate ASR creation, assessment, and iteration, maximizing every opportunity to sell the full Palo Alto Networks portfolio.
• Sales Excellence & Best Practices: Identify and drive improvements in common sales practices, including optimizing in-theater Deal Reviews by leveraging methodologies like MEDDICC.
• Operational Execution: Lead close-plan assessments and enforce forecasting best practices to ensure predictable performance.
• Quarter-End Support: Provide critical operational support during month-end and quarter-end close processes to ensure a smooth and compliant finish.
• Flexible Strategic Support: Serve as a key partner for varied NAM Sales Ops initiatives, including Annual Planning strategy, milestone management, and streamlining communications to sales managers.
• IT & Automation Initiatives: Collaborate with IT and Business Ops to lead initiatives that automate manual efforts, increasing the "field time" for our sales teams.

Your Experience

• Strategic Leadership: Proven experience, 12+ years of applied experience, as a business partner to sales leadership (VP/GM level) with the ability to plan and manage at both strategic and operational levels.
• Program Management Excellence: Exceptional ability to manage complex, cross-functional initiatives with numerous stakeholders, ensuring timelines and milestones are met.
• Data & AI Proficiency: Hands-on experience in business analysis and data analytics, with an interest in applying AI to optimize sales processes.
• Sales Methodology Knowledge: Strong understanding of sales processes, methodologies (e.g., MEDDICC), and forecasting cadences.
• Operational Rigor: Well-experienced in a Sales Operations or Finance environment, with a self-starter mindset to resolve inefficiencies.