✨ About The Role
- The Patient Enrollment Specialist will serve as the first point of contact for patients enrolling in a program.
- This role involves conducting outbound calls to eligible patients and converting those calls into enrollments.
- The specialist will create exceptional enrollment experiences and gather insights for improvement.
- Responsibilities include educating patients about program benefits and ensuring a positive customer service experience.
- The position requires collaboration with peers to identify trends and areas for team growth.
âš¡ Requirements
- The ideal candidate will have experience in customer support and conducting outbound calls.
- A strong communicator who can build relationships and navigate challenges effectively is essential.
- The successful individual will enjoy engaging with customers over the phone and through chat.
- Being tech-savvy and capable of multitasking across different systems is crucial for this role.
- A goal-oriented mindset with a proactive attitude is necessary to thrive in this position.