Patterson Isn't Just a Place to Work, It's a Partner That Cares About Your Success
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Description
This position is responsible for CHCs, Federal, State and Local Government Accounts, Hospital-based Dental Clinics, Education and Correctional locations. The Institutional and Government Sales Manager is the primary sales and relationship lead to our top Federal and Institutional customer accounts.
This role is responsible for key accounts, usually spanning several states. The role of the Manager is to increase revenue for the Company while building strong relationships between Patterson and major accounts.
Essential Functions
- Responsible for achieving sales goals and account management of existing business within current key accounts through regular customer contact and coordination with the field and inside sales teams.
- Leads and trains field resources to support the strategic direction in the Institutional/Government business segments
- Acts as the field leadership contact in the sales space. This will include regular customer contact with CHCs, Federal/State/Local Government and Institutional accounts through co-travel with field sales representatives and individual relationships
- Utilizes data to identify sales trends and customers at risks, working with the field sales organization to implement solutions
- Meets quarterly with key accounts to provide in person business review and uses data and analytics to demonstrate value and help customers manage spend
- Coordinates team for capital expansion opportunities: equipment, technology, etc.
- Works with the field sales organization to acquire new business by identifying strategies to win merchandise, equipment/technology and service business in the Institutional/Government business segment
- Ensures new accounts are correctly implemented in the Patterson system and monitored on performance to agreement
- Works closely with corporate leadership, as well as Field Leadership in executing programs in gaining additional sales.
- Regular planning conversation with Regional Presidents to review business status, threats, opportunities
- Develop active, trusted partnerships with territory reps
- Provide training on the market segments, policies, how to engage effectively
- Plans and executes an approved strategic monthly travel and call pattern and budget to include weekly and monthly reporting
- Submit weekly report of all competitive activity with emphasis on key competition's prices, new products, services or program introductions.
- Plans purpose and outcomes for meaningful business interface with all customer types
- Complete required reports timely and assures compliance with all customer interfaces
- Attends all major conventions within specific area of responsibility
- Participates in special projects and performs other duties as required.
Required Qualifications
- Bachelor's degree
- At least 3 years of sales experience working with large customers or with institutional accounts.
- A strong business acumen and ability to lead
- Effective interpersonal and communication skills
- Sound analytical thinking, planning, prioritization, negotiating and execution skills
- Previous success attaining and exceeding sales goals
- General computer proficiency including knowledge of MS Office is required.
- You must also possess a valid driver's license.
- Valid driver's license and clean driving record
Preferred Qualifications
- Dental industry or product knowledge preferred
Working Conditions
Physical Demands: Lifting or carrying up to 25 pounds
Environmental Factors
- This position requires traveling to various locations in a regional area.
Travel and On-call
- This position requires frequent travel (75% and above) in a regional area.
Compensation
This position is paid on a commission basis.
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.