Field Estimator/inside Sales

Field Estimator (Inside Sales)

Paul Davis Restoration is looking for a motivated, customer-focused Field Estimator (Inside Sales) to join our team. In this role, you'll be the first person on-site after a property damage event, responsible for assessing the situation, documenting the damage, and helping guide homeowners through the start of the restoration process.

This is a non-estimating role —you won't write full estimates but will use Xactimate to assist with supplements or small revisions as needed. You'll also communicate with insurance adjusters and ensure a smooth experience for our clients from day one.

Key Responsibilities

• Serve as the first point of contact at new reconstruction job sites
• Conduct thorough damage assessments (fire, water, mold, storm)
• Use tools like DocuSketch and mobile apps to capture site data
• Submit complete documentation to Desk Estimator for estimate development
• Use Xactimate to assist with estimate supplements when needed
• Communicate clearly and professionally with insurance adjusters
• Maintain consistent, compassionate communication with customers
• Complete job forms and upload accurate documentation to the system
• Represent the Paul Davis brand with professionalism and care

Qualifications

• High school diploma or equivalent required
• Experience in restoration, construction, or insurance claims preferred
• Strong communication and customer service skills
• Familiarity with mobile documentation tools (DocuSketch, apps, tablets)
• Highly organized and detail-oriented
• Valid driver's license and reliable transportation
• Ability to lift 50 lbs and access confined spaces if necessary

Flexible work from home options available.

Compensation: $50,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results