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Tech Ops/sales Support - team Lead/am - Cpaas & Whatsapp Business API
Lead onboarding and integration support for CPaaS and WhatsApp Business API across clients
Noida, Uttar Pradesh, India
Mid-Level
10 hours agoBe an early applicant
Paytm
Provides digital payments, mobile wallet, banking, and financial services for consumers and merchants across India.
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Tech Ops / Sales Support – CPaaS & Whatsapp Business API
Location: Noida
Experience: 2–5 years
Function: Pre-sales, Post-sales & Technical Coordination
Key Responsibilities:
Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
Handle onboarding processes: template approvals, sender verification, API documentation, and integration support
Monitor uptime, platform health, and basic incident management with product/engineering teams
Assist in client training, UAT support, and post-sale configuration queries
Operator coordination, payment, PR generation etc
Tech Ops/sales Support - team Lead/am - Cpaas & Whatsapp Business API
Noida, Uttar Pradesh, India
Sales
About Paytm
Provides digital payments, mobile wallet, banking, and financial services for consumers and merchants across India.