Administrative Assistant - Sales Full Time

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click here to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work.

Essential Duties and Responsibilities

The following and other duties may be assigned as necessary:

• Deliver a high level of customer service by supporting departmental and company standards, ensuring a positive experience for internal and external clients
• Manage incoming sales inquiries and leads, entering information accurately and promptly into the sales system
• Maintain data integrity within sales systems to support reporting accuracy and pipeline visibility
• Assist in the preparation and distribution of key sales reports, including pickup, revenue, and pace reporting
• Prepare and coordinate a variety of business documents including correspondence, reports, presentations, agendas, and meeting materials
• Maintain organized records, files, and documentation, including vendor and internal resources
• Coordinate calendars, schedule meetings, and assist with travel arrangements and departmental activities
• Serve as a point of contact for telephone and in person inquiries, ensuring clear and timely communication
• Support office operations including mail distribution, supply inventory, and ordering of materials
• Provide general administrative and receptionist support to enhance team productivity and efficiency
• Ensure compliance with company policies, procedures, and regulatory requirements
• Maintain a clean, organized, and professional work environment
• Uphold confidentiality and handle sensitive information with discretion
• Attend all required training sessions and meetings as directed

Bring Us Your Best.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Two or more year of applicable experience working with managers and executives in hospitality or hotel sales; or equivalent combination of education and experience.
• Must have advanced skills in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Experience with Amadeus Delphi or similar CRM systems preferred.
• Ability to effectively present information and professionally respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Must be able to maintain confidentiality and a high level of professionalism at all times.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer