Channel Sales Manager - On Trade (central)

Business & Customer Management

Have the ability and responsibility to understand and cascade sales strategy from sales management team to direct report.

In charge of Sell Out in Central Area.

Experience in building relationship to key account and key customer in both modern & tradition ontrade channels.

Plan and implement sales activities monthly, quarterly, yearly to obtain the sales target (sales volume, turnover and account coverage).

Cooperate with Marketing team to prepare and implement the activation to penetrate new account/channel and maintain the key brand equity.

Consult direct manager on sales plan and client performance.

Complete all reports accurately and timely.

Foster relationship with existing and potential partners, especially via business entertainment events.

Ensure highest level of customer service when handling of customers' queries and complaints.

Manage the department's expenses and customer investment.

Control the efficiency of the operating expense and customer investment in the assigned area.

Balance the expense and revenue.

Business Information & Intelligence

Update monthly market information & sales report to Head Of Sales - Central.

Coordinate with Commercial Planning Team to ensure periodical/ ad-hoc sales reports and market intelligence relating to the region are available for board of management with accurate data.

Maintain and attend to the existing customers while developing the potential ones.

Plan and implement the visits to the customers' sites.

Handle and respond to the customers' inquiries and complaints.

Organize and implement the development and maintenance of the close bonds with the customers.

Manage the customer profiles.

Update the customers' information.

Categorize the customers.

Archive the data (sales, business contracts…).

Develop the internal sales procedure.

Inspect the existing processes and develop more internal procedures to sustain the good customer services.

Work with other departments to handle and satisfy the customers' demands.

Co-ordinate with other departments to supply the products in timely manner.

Implement and develop the cost-saving initiatives.

Establish and implement the initiatives to improve the work process to enhance the efficiency of the job.

Supervise the use of the company's asset in the most cost-saving manner.

People Management

Propose the development of the successional employees.

Evaluate the job results and employees' performance on periodical basis.

Supervise the employees' daily tasks.

Recommend the employees' incentive or penalty.

Conduct the internal training on the products and work process.

Develop the employees' sales skills.