Sales & Commerce Consulting Senior Manager | Lead To Cash | Industrials

Senior Manager, Lead-to-Cash (L2C) Practice

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

As a Senior Manager in Accenture's Lead-to-Cash (L2C) practice within Song Sales & Commerce, you will shape, sell, and deliver enterprise-scale commercial and revenue operations transformations, with deep expertise in Order-to-Cash (O2C). You will operate as a trusted advisor to C-suite and senior executives, helping clients modernize how Sales, Pricing, Contracts, Order Management, Billing, AR, and Cash Collection work together to accelerate revenue, improve customer experience, and optimize cash outcomes. This role goes beyond traditional finance-led O2C transformations. You will bring a front-office, customer-centric lens, ensuring O2C capabilities are tightly aligned with Sales, Customer Service, Pricing, and Revenue Operations to drive growth, margin, and liquidity at scale.

Key Responsibilities

Advise C-suite and senior executives across Sales, Revenue Operations, Customer Experience, and Finance on end-to-end Lead-to-Cash and O2C strategy

Shape transformation roadmaps balancing revenue acceleration, customer experience, and cash optimization

Lead executive workshops, steering committees, and board-level discussions

Own and lead large-scale programs across Order Management, Billing & Invoicing, AR, Payments, Disputes, and Cash Collection

Ensure seamless integration between front-office (CRM, CPQ, Contracts) and back-office (ERP, Billing, Finance)

Define and operationalize global O2C operating models across regions and business units

Lead technology-enabled transformations involving ERP, Billing, AR, CPQ, CRM, and O2C automation platforms

Drive adoption of automation, analytics, and AI-enabled O2C capabilities

Build, mentor, and scale high-performing global teams

Contribute to practice growth through thought leadership, proposals, and executive pursuits

Scope of Coverage

Lead Generation & Opportunity Management (strategic context)

Product Configuration & Pricing Management

RFP & Quote Management

Rebate & Contract Management

Order Management

Billing & Invoicing

Accounts Receivable & Payments

Cash Collection & Dispute Management

Revenue Operations & Performance Management

What Sets This Role Apart

Positions Order-to-Cash as a commercial and customer experience differentiator

Combines strategy, technology, and operating model leadership at enterprise scale

High visibility with senior clients and Accenture leadership

Clear path to Managing Director through impact and practice growth

Here Is What You'll Need:

12+ years of experience leading Lead-to-Cash and/or Order-to-Cash transformations, including:

Proven track record delivering large, complex, technology-enabled O2C programs

Strong front-office and customer-facing experience beyond finance

Experience advising senior executives and leading enterprise change

5+ years of prior consulting experience with accountability for delivery and growth

What will set you apart:

Deep experience with ERP and O2C platforms (SAP ECC / S/4HANA, Oracle, Salesforce, CPQ)

Exposure to automation, analytics, and AI use cases in O2C

Experience in complex, global, multi-entity organizations

Industry experience in Industrials, Logistics, CMT, Consumer, or Utilities

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

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