Sales Support Specialist

Sales Support Specialist

Your role:

• Boosts Sales Team Productivity - Frees up sales reps from administrative tasks like data entry, scheduling, and order processing.
• Allows salespeople to focus on selling and building client relationships.
• Improves Operational Efficiency - Streamlines workflows between sales, marketing, and customer service.
• Ensures timely follow-ups, accurate documentation, and smooth coordination.
• Enhances Customer Experience - Provides prompt responses to client inquiries and support needs.
• Ensures consistency and professionalism in communication and service delivery.
• Strengthens Data Management & Reporting - Maintains CRM systems, tracks sales metrics, and prepares performance reports.
• Helps identify trends and opportunities through accurate data analysis.
• Supports Cross-Functional Collaboration - Acts as a liaison between sales and other departments for tender preparation.
• Facilitates smoother execution of contracts, pricing approvals, and product availability.
• Reduces Errors and Bottlenecks - Minimizes mistakes in order processing, documentation, and client communications.
• Helps prevent delays and miscommunication that can cost deals.
• Improves Sales Cycle Management - Keeps deals moving by managing timelines, documentation, and client touchpoints.
• Ensures no opportunity is lost due to lack of follow-up or coordination.
• Supports Onboarding and Training - Assists in onboarding new sales staff with tools, resources, and process guidance.
• Helps maintain consistency in sales practices and documentation.

Minimum required Education: University Education.

Preferred Skills:

• Administrative Support
• Data Entry
• Data Management
• Documentation & Reporting
• Recordkeeping

Language: Cantonese, English, Mandarin

Computer Skills: Microsoft Office

How we work together: We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. Indicate if this role is an office/field/onsite role.

About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.