Technical Presales Consultant

Technical Presales Consultant

As a high-growth tech company selling software in a competitive global market, the work is not easy. But it's interesting and super fun. As the Technical Presales Consultant, you are the liaison between the end client, sales, product, customer experience and marketing teams. Throughout the buying journey you will identify and scope new requests and enhancements to provide Phocas product and technical pre-sales expertise to drive revenue growth.

Get hooked on supporting the local sales teams in their efforts to grow our business and make people feel good. This is our mission and it drives every area of our work – from the way we develop our products to how we talk about them, sell them and implement them for our customers around the world.

It's what our consultants love about the work. Because it gives meaning to their roles.

Oh, and did we mention it was fun? No? Well, you're in for a good time.

Here's how you'll do that:

• Support the sales teams in prospect and customer meetings by providing guided demos that align the customers needs to the Phocas product suite
• Build and maintain great customer relationships, to make each project successful for both the client and Phocas Software
• Provide product demos, managing requests for business and system requirements, documenting and confirming data connection and the plan deliverables by providing a Statement of Work (SOW)
• Build Proof of Concepts (POCs) using the customers data which articulate the value proposition of Phocas and support the sale(s) team winning business

This is what you'll need to do it:

• 3- 5 years in presales, or as a business analyst or implementation consultant in software or information services
• Excellent analytical and problem-solving capabilities, with manufacturing, retail and/or distribution industry knowledge
• Outstanding written and verbal communication skills for documenting project requirements and monitoring milestones
• Good working knowledge of SQL, with attention to detail and process-driven methodologies
• Highly skilled at interfacing with all levels of an organisation and direct customer/client management experience
• Experience defining, implementing or supporting software B2B SaaS preferred
• Familiarity with BI reporting tool, and/or various ERP systems and knowing the ERP / partner ecosystem is ideal

A bit about us to see if we're a match for your enthusiasm:

We're a business planning and analytics company on a mission to make people feel good about data. We've been hard at it for 20 years, helping 2,800 companies turn complex business data into performance boosting results. Despite our global status, we've held on to our start-up roots. The result is a workplace that's fast, exciting and designed for fun.

We know that fun is different for everyone. So, if you want to trial a new initiative, lead a project, save the planet, or spend more time with your favourite people outside work, you'll have our full support. As long as you're doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and you'll be an all-round nicer human. Your friends and family will thank you.

Create your happy place.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.