CRM & Sales Enablement Manager (remote, USA)

North America Commercial Crm And Sales Enablement Manager

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

The North America Commercial (NACO) CRM and Sales Enablement Manager for Beckman Coulter Diagnostics is responsible for driving the effectiveness and adoption of Salesforce CRM and CPQ platforms globally, with a focus on enabling sales teams through optimized tools, training, and strategic initiatives. This role plays a pivotal part in supporting funnel management, activity tracking, and large account planning initiatives, while partnering with cross-functional leaders to ensure alignment and continuous improvement across commercial operations. You will be a part of the North America Commercial Sales Enablement team and report to the Senior Director, North America Sales Enablement responsible for CRM, CPQ, and sales enablement tools and strategy.

In this role, you will have the opportunity to:

• Serve as the global CRM (Salesforce.com) lead and business owner, partnering with IT and Sales to design, improve, and implement system enhancements that support commercial strategy.
• Lead CRM training, communication, and adoption efforts including activity tracking (SFI/Impact Pro) and funnel management, ensuring strong alignment with local leaders and driving accountability.
• Partner with the DBS Office and Commercial Leadership to pursue DBS certification for Funnel Management; identify performance gaps and facilitate coaching and countermeasures.
• Support deployment and integration of sales methodologies, including Korn Ferry/Miller Heiman and Large Account Network planning within Salesforce.com.
• Gather business requirements and serve as the liaison between Sales, Sales Operations, and IT to shape scalable CRM/CPQ solutions.
• Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes. Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements.
• Provide leadership and consultative guidance to global users and system administrators, ensuring consistent practices, stakeholder engagement, and knowledge sharing.

Essential Requirements:

• Bachelor's degree required with 9+ years' work experience OR Master's degree 7+ years' experience.
• Strong project management, ability to successfully manage several tasks at any given point, strong relationship building skills & communication skills.
• Proficiency with Microsoft Excel.
• It would be a plus if you also possess previous experience in:
• Experience with Salesforce.com or other CRM is preferred.
• Experience in identifying/gathering requirements, solution design and implementation, testing and sustainability or any combination of these is preferred.
• Salesforce-issued certificate for Administrator is preferred.
• Experience with CPQ systems (Oracle) at the Administrator level is preferred.
• Experience working in a cross-functional environment and interacting with multiple departments.
• Natural bias toward action and a track record of bringing answers before management asks the question.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The annual salary range for this role is $120,000 - $135,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.