✨ About The Role
- The Sales Account Manager will serve as the primary point of contact for Linga clients, focusing on maintaining and nurturing sales relationships.
- Responsibilities include identifying opportunities for client renewals, upselling, and cross-selling Linga solutions.
- The role requires continuous communication with existing accounts to ensure client satisfaction and service excellence.
- The Sales Account Manager will collaborate cross-functionally with marketing, sales, and service teams to enhance client experiences.
- Accurate record-keeping and reporting of sales activities within the company CRM are essential duties.
âš¡ Requirements
- The ideal candidate will have a minimum of three years of experience in Customer Service and/or Sales Account Management.
- Strong verbal and written communication skills are essential for success in this role.
- Excellent organizational skills and attention to detail are crucial for managing multiple client accounts effectively.
- Proficiency in office tools and experience with CRM systems are required.
- A proactive approach to gathering client feedback and driving awareness of solutions is important.