Sales Center Manager

Sales Center Manager

Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP – the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products – which employs over 6,000 team members in more than 445 sales centers across the US and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!

The Sales Center Manager is an inspirational leader who has the day-to-day responsibility of managing a customer-focused, growth-oriented and profitable Horizon sales center. This position is the driving force behind the Center's success – from employee morale to helping our customers' businesses thrive to increasing market share. The successful candidate owns the responsibility for supporting our customers' success by having an operational focus, a bank of knowledge in either the irrigation, landscape or outdoor living industries and a passionate desire to lead a high-performance team to achieve its assigned business goals.

Responsibilities:

• Ensures a safe environment.
• Hires, trains, and develops a highly engaged team motivated to win.
• Uses coaching and continuous feedback to develop team members to their highest career potential.
• Delivers world-class customer service to business owners who rely on us to succeed. Always meets customer service metrics (i.e., speed at the counter) and receives top tier customer satisfaction scores.
• Efficiently and effectively handles customer issues.
• Manages the Center's financials to the budget using the P&L (and other financial reports) to control expenses, increase margin and grow sales.
• Drives the sales process to meet or exceed monthly and annual sales goals.
• Ensures the Center's operations meets company standards and meets KPIs. This includes inventory, facility, fleet and warehouse management.
• Demonstrates substantial entrepreneurial spirit by identifying competitive opportunities to expand the Center's product lines, customer base, sales per customer and market share.
• Presents a clean, well-organized, well-stocked Center.
• Controls shrink.
• Carefully operates within the Company policies and procedures.
• Assists in collections and cash management.

Requirements:

• 1-2 years of experience hiring and managing 2 or more employees.
• Experience in either the irrigation, landscape or outdoor living industries.
• Flourishes in a fast-paced, customer focused B2B environment.
• Excellent organization and communication skills.
• Better than average operational and sales skills.
• Strong business acumen especially with financials.
• Previous experience managing to a budget using a P&L.
• Strong computer and hand technology skills and the ability to learn and implement new programs and processes.
• Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
• Possess or ability to obtain forklift certification.
• High school diploma or GED.
• Must be 21 years or older to apply.

Preferred:

• 3-5 years of experience in distribution or warehousing.
• Bilingual (English/Spanish) a plus.

Bilingual, military, military spouses and veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

Horizon Distributors, Inc. / POOLCORP is a drug-free company.

Horizon Distributors, Inc. / POOLCORP is an Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.