Inside Sales Manager

Inside Sales Manager

The Inside Sales Manager assists in the management of the Company's intercompany sales activities (e.g., maintaining strong, long-lasting relationships and contact with customers in the assigned sales territory). The Inside Sales Manager will support with oversight of administrative sales activities, overall.

Primary Responsibilities:

• Work safely. Adhere to all company and regulatory EH&S and 6-S policies and procedures.
• Perpetuate sales bookings through direct contact and technical liaison with customers.
• Manage day-to-day customer communication and ongoing relationships as it relates to current, new and upcoming orders.
• Develop new accounts and markets.
• Report on industry and market trends to Sales and senior leadership.
• Maintain/control inventory levels for finished goods as directed by management.
• Track/expedite production orders.
• Assist accounting with collections.
• Perform order entry/understand guidelines of contract review.
• Interface between customers and Manufacturing/Technology concerning specification/technical capability.
• Monitor sales metrics and provide regular sales forecast for assigned account base.
• Develop interaction of the technical and metallurgical services group with our customers.
• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
• Ability to travel 15% of the time.
• Other duties as assigned. Additional hours may occasionally be needed in order to ensure all deliverables are completed timely.

Education and experience:

• 4-year degree in Business Administration, Marketing or equivalent.
• Minimum of 3 years of technical-related sales experience, preferable in the alloy or aerospace industries
• Familiar with technical aspects of CM alloys and concepts of manufacturing processes preferred.

Skills/Competencies:

• Excellent oral and written communication skills.
• Project and/or account management skills.
• Ability to drive excellent customer service.
• Knowledge of CRM, ERP and MS Office software.
• Understanding of sales performance metrics
• Strong attention to detail.
• Ability to work independently.
• Strong presentation skills.
• Ability to think strategically and strong problem-solving aptitude.
• Self-confidence.
• Business acumen and financial aptitude.