Sales Account Leader

Sales Account Leader

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Position Summary

The Sales Account Leader 2 receives orders and performs the order fulfillment process for specific customers or lines of business. Specializes in specific product lines for accounts where sales relationship with customers' needs to be built or maintained to/with an effective level of satisfaction and/or to correct decline in existing relationship; maintains job contracts from aerospace and industrial establishments for manufacture of company products across specific product lines; and works with sales associate team to meet customer needs through order fulfillment process.

Primary Duties & Responsibilities

• Manages the life cycle of assigned customer accounts.
• Reviews of sales contracts, quotations, and purchase orders for meaning and impact on Organization regarding profitability, liability, export compliance, economic risk, and factors affecting customer/company relationship.
• Prepares price quotations or bids based on material and labor costs and manufacturing schedules and processes.
• Support in the leadership of sales associates and/or other sales administrative personnel to build and maintain a strong customer service relationship with the customer as possible
• Communicates the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Partners with sales associates and/or other sales administrative team to build and maintain a strong customer service relationship with the customer.
• Inputs data and other related information for current and new customers into computer database.
• Investigate and resolve customer problems with deliveries, basic contract language interpretation, and returns.
• Support in updating customer portals as needed.

Required Skills

• Excellent communication both internally and externally.
• Demonstrated relationship building and negotiating skills.
• Understanding planning techniques and BOM structures.
• Self-motivated, goal driven, proactive and works for results.
• Strong organizational and multitasking skills with ability to balance competing priorities.
• Strong business acumen.

Required Experience

• Proven account management or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Fluent with the MS Office suite
• 2-3 years of experience in aerospace account management

Level of Education

• Bachelor's degree in communications, business, finance, engineering, science, or related field of study