Senior Director, Enterprise Sales - Remote Eligible

Senior Director, Enterprise Sales

This role is part of the Enterprise Technology Sales team and will be responsible for managing a portfolio of assigned accounts within their territory. Primary responsibilities will include developing and maintaining member c-suite and executive relationships; aligning value of our Premier Performance Services integrated solution suite to support member strategic imperatives and drive ROI; driving global revenue retention and growth across the assigned Premier Performance Services member accounts; and developing sales strategies and goals for their assigned accounts.

In addition to retention and growth expectations, this position will focus on strategies to maximizing the value of member c-suite and executive leader relationships as well as aligning value of our Premier Performance Services integrated solution suite to support member strategic imperatives and drive ROI.

Their performance will be measured based on the following key performance indicators aggregated for their region (targets will be set annually):

• Bookings and managed revenue
• Renewal rate
• Quantifiable ROI/Value on deployed Performance Services solutions
• C-suite and executive relationship interaction

This position will work and function as an integral part of Premier's member facing teams which includes colleagues from technology product development, group purchasing and advisory services - helping to shape go-to-market strategy and challenge the status quo to ensure that members will be successful in an era of healthcare reform implementation and beyond.

This person will have key competencies in understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or cost, ability to work with marketing/product and a track record of meeting/exceeding sales goals.

Leadership and Mentorship:

• Provide guidance and coaching to less experienced sales team members, sharing strategies, best practices, and insights to enhance their performance and career growth.
• Act as a senior leader within the sales organization, fostering collaboration and a high-performance culture across teams.
• Navigate complex sales cycles and organizational change within enterprise accounts, working closely in the triad model and as a trusted advisor.

Key Responsibilities:

Customer-Facing – 80%

• Direct customer interaction (assigned accounts) with focus on driving revenue retention and sales growth. Includes the following key activities:
• Responsible for building account strategy; vet with commercial leadership; execute on strategies; bring in specialists for optimization of point solutions; align with member field services; and present Executive Business Review's (EBR's) for Performance Services
• Educate customers on the benefits and business results of Performance Services solutions
• Make executive level sales calls to named accounts and position Premier as a Strategic Partner to target accounts
• Identify business needs of named accounts and present, close and sell added Performance Services solutions (products and services) that will result in the named account's business improvement.
• Cross-sell bundled solutions to the executive suite by aligning account strategic objectives with Premier solutions.
• Establish credible image through business knowledge in presenting and selling appropriate business solutions for customers
• Implement strategies that will expand existing accounts
• Clarify, confirm, and resolve named account issues as required to increase new business (customer advocate)
• Work closely with and leverage other sales and operations resources, to strengthen named account relations leading to the identification and closure of additional sales opportunities.
• Match customer executives with "same level" resources to forge relationships at every level in the account
• Maintain consistent contact with named accounts to keep abreast of potential opportunities and to close additional business
• Be able to present the value proposition to all levels at the named accounts for Performance Services offerings.
• Secure renewals of named accounts with revenue growth via price increases and new solution upselling/cross-selling
• Understands how to sell an enterprise license deal and engage the appropriate Premier stakeholders

Learning & Development – 10%

• Attend formal training and sales enablement activities to continue to develop to serve the members in areas of value, account mgmt., communication.
• Attend training session and build comprehensive understanding around the entire portfolio of Performance Services technology solutions (i.e., both clinical and margin improvement assets).

Sales Administration Functions – 5%

• Maintain appropriate status updates within the customer relationship management system (SalesForce.com)
• Create, review, and modify Account Plans and Sales Blue Sheets as appropriate to Sales Operations standards
• Utilize sales/account management training strategies within named accounts

Collaboration – 5%

• Engage peers across the Premier alliance to maintain relevant knowledge and bring forward best practices in cost, quality, safety, and collaboration that will enhance the profile and service delivery by the team.

Required Qualifications:

Work Experience:

Years of Applicable Experience - 10 or more years

Education: Bachelors (Required)

Preferred Qualifications:

Skills:

• Business Intelligence
• Sales
• Account management
• Technology
• Health system leadership
• Clinical

Experience:

• 11+ years health care and related experience
• SaaS or Consulting experience
• Experience with engaging health system C-suite and other key stakeholders
• Proven ability to meet sales goals including demonstrated achievement of 100% or greater of annual quota in two of last year fiscal years

Education:

• Master's degree

Required Certifications/Licensing:

Salesforce preferred

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time
• Be adaptive and change priorities quickly; meet deadlines
• Attention to detail
• Operate computer programs and software
• Ability to communicate effectively with audiences in person and in electronic formats
• Day-to-day contact with others (co-workers and/or the public)
• Making independent decisions
• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions: Remote

Travel Requirements: Travel 41-60% within the US

Physical Demands: Sedentary

Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $141,000 - $234,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

• Health, dental, vision, life and disability insurance
• 401k retirement program
• Paid time off
• Participation in Premier's employee incentive plans
• Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
• Named one of the World's Most Ethical Companies® by Ethisphere® Institute for the 16th year in a row
• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive: