✨ About The Role
- The Entry Level Customer Service and Sales Lead will serve as the initial point of contact for prospective customers.
- Responsibilities include answering inquiries and providing accurate information about the company's products and services.
- The role involves engaging with customers and executing presentations to drive new enrollment and increase sales.
- Assisting customers throughout the enrollment process, including guiding them through necessary paperwork and procedures, is a key duty.
- Collaboration with the Customer Service and Sales team to identify potential leads and provide follow-up communication is expected.
- The candidate will maintain a comprehensive understanding of the clients' services, pricing, and offerings.
- Participation in regular training sessions to enhance product knowledge, customer service skills, and sales techniques is required.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with a college degree being a plus.
- Strong interpersonal skills are essential for building rapport with diverse clients.
- Excellent verbal and written communication skills are necessary for effective customer interaction.
- A positive attitude and genuine passion for outstanding customer service will contribute to success in this role.
- The candidate should be detail-oriented and organized, capable of managing multiple tasks and priorities.
- Basic computer skills and familiarity with CRM software are advantageous for this position.
- A willingness to learn and adapt in a fast-paced, evolving start-up environment is crucial.