Scale Army - Head Of Sales - Remote Eligible

Why This Role Exists

Hi.

We're Scale Army.

Scale Army is growing fast.

We need someone who is ready to help 4x our growth. We've got AEs, SDRs, cold callers, client success, and sales ops all moving, but not all rowing together.

You are the together.

We need a high-output, high-accountability sales leader to unify this org, drive performance across functions, and make revenue hum.

This role is for someone who wants upside, real P&L ownership, is comfortable being held fully accountable, and wants a seat at the leadership table.

You will start by managing the following teams:

• AEs
• BDRs
• SDRs
• Sales Ops

If that goes well, you will then also manage Lifecycle and Client Success

Core Goals

Sales: AEs, BDRs, and SDRs

Account Executives (AEs)

• Train AEs on consultative selling — move from pitching to diagnosing
• Implement lead routing system to match deals with AE strengths
• Enforce strong pipeline hygiene and close planning in HubSpot

BDRs (Cold Callers)

• Coach Senior BDR and help to ramp 2–3 new BDRs underneath them
• Test different cold calling ICPs
• Run daily EODs, weekly skill training, and monthly retros
• Implement a non-cold calling BDR process through LinkedIn Automation + Outbound Email

SDRs

• Manage current SDRs responsible for meeting attendance
• Hire and ramp new SDRs under existing ones
• Maintain and improve show-up rate on booked meetings
• Oversee AI SDR agents (not direct management, but own outcomes)

Sales Ops & Reporting

• Manage our internal Sales Ops Specialist
• Own relationship with our HubSpot Sales Ops agency
• Ensure clean reporting on: Margin, show-up %, SQLs/booked, Upsell metrics
• Lead the following meetings:
• Weekly Sales Sync
• Weekly Client Success Sync
• Weekly Sales + Marketing Sync
• Daily BDR check-ins
• 1:1s with all direct reports
• Set and manage quarterly and monthly team goals across all functions

If All Goes Well:

Client Success (Expansion Revenue)

• Fully own the Client Success function (3 CSEs + 1 new hire planned)
• Implement upsell strategy: every new client gets a live upsell pitch during onboarding
• Establish and hit a Q4 upsell quota
• Manage onboarding → retention → expansion

Lifecycle Marketing (Conversion)

• Hire and onboard Lifecycle Marketing Manager by Nov 15
• Set targets, train them, and manage execution
• Drive at least 5 re-engagement meetings/month from old leads with prior convos

Who You Are

• You've spent almost all of your career in B2B Services / SaaS
• Proven GTM operator who's built or scaled a $5M–$50M sales org
• Clear thinker, strong communicator, world-class executor
• Deep in systems, obsessed with accountability, allergic to fluff
• Comfortable coaching all of these roles: cold callers, AEs, SDRs, CS
• Hungry to earn this title by delivering results, not just holding scope
• Cold Calling: you can talk through metrics. You understand dialers. You understand caller ID health.
• AEs: you are great at sales management. People like you.
• Strategic Outbound: you can talk through multi-touch automation outbound software. You understand DKIM, DMARC and SPF.

Scope of Ownership

You fully own:

• Sales org: AEs, BDRs, SDRs
• ABM initiatives
• Sales Ops / Reporting
• Performance management and goal-setting across all functions
• Show-up rate across all outbound booked meetings (SDRs + AI SDRs)
• Client Success
• Lifecycle Marketing (Q4 only; placement TBD)

Timeline

We will be thinking of this as a 90-day sprint.

Your goal: unify the org, hit Q4 revenue goals, and help the exec team decide how this org grows next.

Application Process:

• Fill in the application form
• Record a video showcasing your skill sets