Sales Key Account Manager

Think Possible

A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

Job Description

Are you ready to lead the transformation and evolution of our business with our fix wholesale partners taking it to the next level and maximising value for the Group?

Join our dynamic team at Proximus Wholesale where we open our fixed, mobile and data assets to alternative operators, service providers, OTTs and System Integrators to maximise the value of our network, platforms and assets.

About Us

Within the Network Business Unit (NBU), Proximus Wholesale acts as a business channel of Proximus to monetise our assets externally and as a facilitator to establish strategic partnerships with other infrastructure players, contributing to our goal of building the best Gigabit network for Belgium.

Our customers include Global operators (AT&T, BT, Verizon, Colt, …), Domestic operators (EDPnet, Dstny, ...), System Integrators (Cegeka,…), Mobile players (Orange, Telenet, Digi), MVNOs (Yoin, Sewan, …) and OTT players (Google, Apple, Facebook, …) offering solutions to both residential and professional markets. Our portfolio consists of a mix of commercial and regulated services in voice, (internet) access and (professional) connectivity evolving to cope with the softwarisation evolution.

Your Role

To support our ambitions, we are reinforcing our Sales & Pre-Sales team with a Sales Key Account Manager. This Role involves running, developing and transforming the business with our existing, new and upcoming fixed business partners.

Your Responsibilities

In close collaboration with other departments and their stakeholders within our Business Unit, you will:

• Manage a specific fixed customer portfolio, handling wholesale customers' business and relations end-to-end including daily interactions, business development, relationship building, negotiation (commercial technical, financial and contractual), closing deals, implementation and high-level follow-up.
• Take full accountability for the financial plan, ensuring close monitoring of business evolution and setting up commercial boost actions to maximize value for the Group.
• Secure existing partnerships and constantly seek business development and extension based on the wholesale strategy.
• Continuously chase additional peripheral business with partners and extend scope towards new relevant business types based on market evolution.
• Optimize overall business approach across long-lasting partnerships, collaborating with colleagues and aligning with the wholesale strategy.
• Manage all external and internal stakeholders up to C-level.
• Focus on customer satisfaction in close collaboration with the other wholesale teams.

Your Profile

You are a hands-on sales professional with a strong commercial business drive whereas you combine customer focus with a result-driven mindset.

• You have a proven sales track record in similar business situations, especially in fixed data/connectivity business and ICT with solid technical understanding of our products and solutions.
• You can build/define a sustainable business model with the customer. You are a dealmaker, an experienced negotiator (commercial/technical/contractual) with a closing mindset and stress resistant.
• Ideally, you have a good knowledge of the wholesale market and dynamics. If not, you are a quick learner with a strong eagerness to learn.
• You have strong stakeholders' management skills, and you are capable of building strong collaborations and relationships leading to sustainable bilateral value creation.
• You have an in-depth knowledge of the Proximus organization and a strong internal network.
• You are an autonomous worker and a team player willing to learn and support colleagues.
• You have strong analytical capabilities and mind-set.
• You are a strong communicator in 3 different languages: French, Dutch and English

Join Us! You will work in a dynamic environment with an engaged and dedicated team of 80 individuals focusing on sales, pre-sales & carrier relations, product management & marketing, wholesale operations, and digital data & process. Our SME-mentality and strong collaboration across teams are highly appreciated by our customers (customer satisfaction score >90%).

Do you feel inspired? Apply for the Sales Key Account Manager role and join our team!

What Do We Offer You?

• We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
• We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
• We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
• We are, of course, committed to sustainability. What else did you think?
• We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities.
• We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
• We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
• And the ever-important work-life balance? We keep it in the right place.

Naturally we have a competitive salary package for you. Click here to discover what else we offer.