Accounts Coordinator, Sales Enablement (bilingual Fr/en)

Senior Associate, Account Management

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. We are currently looking for a Senior Associate to join our Account Management team within the Sales Enablement group. In this role, you will get the chance to work in close collaboration with our go-to-market teams to support leaders to grow assigned accounts through their key strategy and Priority Accounts program. The Accounts Coordinator will be supporting the lead partners and account teams to ensure all sales and relationship management (SRM) activities are organized and completed in a timely and efficient manner in the designated Priority Accounts. This is not a commission-based role. As part of our team, you'll contribute to the growth of Priority Accounts by strengthening account management practices, bringing fresh and creative ideas for business development, and supporting effective collaboration to build and sustain strong client relationships.

As an Accounts Coordinator, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Assist Lead Partners on your assigned accounts in developing and executing overall account strategy for assigned clients
• Drive and support account planning process for each assigned client, including client needs assessment, lead identification, relationship mapping, and sales targeting
• Organize and manage ongoing business development meetings, maintain the client opportunity pipeline and follow up to ensure actions to be taken
• Follow up on business development activities and ensure leads and opportunities are accurately updated in Salesforce
• Support execution of client satisfaction processes and surveys for assigned accounts
• Champion business development methodology and promote use of sales best practices within assigned clients
• Advocate for Salesforce, train staff on its effective use, and provide advice on best practices
• Assist in managing proposal (RFP) responses, facilitate bid/no-bid decisions, and ensure completion of win/loss debriefs
• Collaborate with the proposal support team on large, strategic opportunities and drive adoption of proposal tools and content repositories
• Coordinate with the Marketing team to share client intelligence and support account-specific marketing activities; additional responsibilities may be assigned as needed

Experience and skills you'll use to solve:

• A successful track record in providing effective sales support, and understanding and driving client value propositions
• Previous experience with Account Planning and Sales best practices
• Previous experience in developing and managing proposals in competitive processes, leveraging best practices and effective propositions to drive an increased win rate
• Effective project management and strong organizational skills with a high level of attention to detail
• Experience with cloud-based technology platforms including Microsoft Suite and Salesforce (or other CRM) an asset
• Experience in a sales organization with internal clients and a desire to pursue a career in sales, account management, or pursuit management is preferred
• Interest in AI and technology trends, and openness to learning new tools and adapting how you work
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.