Sales & Operations Support Senior Analyst – Global Client

Senior Associate

At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In brand management at PwC, you will focus on developing and implementing strategies to enhance and protect the company's brand image. You will manage brand campaigns, conduct market research, and confirm consistency across all channels.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Alliances team partners with leading technology providers to drive business results by combining the right solutions with strong strategic relationships. The PwC AC teams for Alliances provide centralized operational support, enabling scalable, efficient delivery of alliance programs through process excellence, data management, and cross-functional collaboration.

The Opportunity

The Alliance Sales Excellence & Operations Senior Associate will serve as a key enabler of PwC's Alliance growth strategy, integrating operational excellence, sales enablement, and ecosystem intelligence. This role brings together account strategy, investment governance, and stakeholder engagement to ensure PwC's Alliances are executed with rigor, aligned to practice priorities, and positioned for sustainable market impact.

You will partner closely with Alliance leaders, sales teams, and cross-functional stakeholders, combining operational discipline, data-driven insights, and market intelligence to accelerate go-to-market performance and enhance PwC's standing within the Alliance ecosystem.

Responsibilities

Alliance Operations & Enablement

• Provide comprehensive operational support: business plan development and execution, resource onboarding, meeting planning and facilitation with follow-through on action items and decisions, project tracking, continuous improvement of program operations, and governance support.
• Develop high-quality stakeholder deliverables (presentations, reports, newsletters, standardized templates).
• Support joint initiatives, quarterly business reviews, and leadership meetings with Alliance partners.
• Support centralized content management by curating, maintaining, and standardizing assets and templates in compliance with metadata and tagging protocols.
• Plan and execute events aligned to Alliance Drivers' priorities, ensuring smooth delivery and timely reporting of engagement data.
• Build and maintain strong relationships with industry analysts, coordinating engagement sessions, supporting campaigns, and tracking outcomes to demonstrate influence.
• Ensure process compliance, record-keeping, and alignment with PwC standards.

Sales Excellence & Account Strategy

• Manage alliance deal registration across Salesforce, and partner portals; ensure data accuracy and revenue integrity.
• Oversee account list management, tagging, and reconciliation aligned to practice priorities.
• Validate revenue forecasts and ARR submissions; prepare deal submission files for alliance ecosystem ranking.
• Provide leadership with actionable insights into account coverage, restrictions, and engagement opportunities to inform strategic pursuits.
• Curate vendor and ecosystem intelligence to identify new opportunities and influence sales strategy.

Insights & Intelligence

• Analyze internal performance data and external market trends to inform strategic decision-making.
• Conduct competitive research and benchmarking (e.g., Gartner, analyst reports, ecosystem intelligence).
• Continuously identify opportunities to improve efficiency and implement innovative solutions.
• Translate ecosystem intelligence into dashboards, trackers, and executive briefs that guide strategic discussions.
• Leverage AI and emerging technologies to monitor the vendor and Alliance landscape, identifying disruptors, innovators, and competitive shifts.

Stakeholder Engagement & Delivery

• Collaborate with internal stakeholders to drive the coordination and execution of annual planning cycles, ensuring alignment across teams and timely deliverables.
• Create and manage communication strategies to engage stakeholders and promote Alliance initiatives (newsletters, presentations, etc).
• Promote best practices and share knowledge among stakeholders both onshore and offshore.

Requirements:

• Experience: +2 years of experience in commercial operations, client contracting, or alliance support, preferable within a professional services or SaaS environment. Open to backend profile but with capacity to make presentations to internal stakeholders.
• Stakeholders management with sense of urgency.
• English: Advanced level.
• Digital Tools: Excel & Powerpoint advanced. PowerBI: create dashboards from zero. Open to learn new tools & upskilling.
• Soft skills: analytical, detail oriented, effective communicator, including presentation skills, proactive problem solver, business minded, self-efficient.

Preferred Requirements (Nice to have):

• Salesforce, SharePoint, MS Forms, FlexForecast, Icertis, Einstein dashboards, GenAI tools (e.g., Co-Pilot, ChatPwC) are a plus.
• Automations & PowerApps would be valued.

General requirements

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.