Sales & Solutions Manager - HR

HR Managed Services Sales And Solutioning Manager

The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Roles and Responsibilities:

• Assist in shaping and tailoring managed services solutions that address client requirements
• Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models
• Support development of pricing models aligned to profitability targets and delivery capabilities
• Contribute to bid strategy and develop solution content for proposals e.g. value proposition, approach, staffing models, SLAs etc.
• Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders
• Participate in client discovery sessions to gather requirements and present solutions
• Develop marketing collateral and thought leadership to support sales discussions
• Build reusable solution components and contribute to the MS solution knowledge base
• Conduct market research and competitor benchmarking to inform solution differentiation
• Maintain knowledge of industry trends, emerging technologies, and best practices in managed services
• Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions
• Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment

Expected Skills:

• Strong analytical and problem-solving skills; ability to assess and structure complex solutions
• Excellent PowerPoint skills, with ability to storyboard and develop executive-ready slides
• Excellent Excel skills and ability to independently model complex solutions
• Effective communicator with strong writing and presentation skills
• Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
• Experience in HR managed services, shared services or global business process outsourcing
• Strong understanding of the hire-to-retire lifecycle
• Understanding of HR automation and AI technologies used to support operational excellence
• Experience developing proposals for HR managed services solutions
• Understanding of HR managed services solutions and pricing structures a plus (FTE-based, output-based, consumption-based).

Expected Competencies:

• Can-do attitude and willingness to learn and develop
• Ability to be agile and thrive in a high pressure environment

Required Language Skills:

Proficient in written and spoken English and Arabic.

Minimum Education and Specific Qualification:

Bachelor's degree in Business, HR, Engineering, Technology, or related field