Catering Sales Manager

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

Welcome to the Virginia Guesthouse, a 214 room hotel and conference center on the beautiful grounds of the University of Virginia. This property is scheduled to open in Spring 2026. This highly anticipated and ideally located property in the Pyramid Global Hospitality portfolio offers a vibrant and exciting atmosphere for guests, faculty and students. As a member of our team, you'll be part of a culture that values hospitality, teamwork, and professional growth. Whether you're in guest services, housekeeping, or food and beverage, you'll have the opportunity to develop your skills in a supportive and welcoming environment. We are committed to fostering a workplace where employees can thrive while delivering exceptional service. If you're passionate about hospitality and looking to grow in a people-first culture, Virginia Guest House is the perfect place to build your career. Join us today and be part of something special. #PGH-VGH

What you will have an opportunity to do:

1. Proactively solicit and secure new catering business through prospecting, networking, and industry engagement.
2. Cultivate and maintain strong relationships with corporate, social, and event clients to drive repeat and referral business.
3. Prepare customized proposals, cost estimates, contracts, and Banquet Event Orders (BEOs) in an accurate and timely manner.
4. Negotiate function space, food and beverage minimums, and related services within established departmental guidelines.
5. Conduct site visits, client presentations, and pre-event meetings to showcase the property and finalize event details.
6. Partner with the Director of Event Planning to align event bookings with hotel occupancy and profitability goals.
7. Serve as the primary contact for clients from initial inquiry through event completion, ensuring all details are clearly communicated and executed.
8. Collaborate with internal departments (Culinary, Banquets, Rooms, Front Office, and Accounting) and external vendors to deliver flawless events.
9. Oversee the creation and distribution of BEOs, rooming lists, and other event documentation to ensure accuracy and operational readiness.
10. Attend and oversee key events as required, including weekends or holidays, to ensure client satisfaction and service excellence.
11. Support billing accuracy by coordinating deposits, final payments, and post-event reconciliations with accounting.
12. Maintain active involvement in local and regional networking opportunities, industry associations, and community events.
13. Stay informed on catering and event trends, competitor offerings, and industry's best practices to ensure a competitive advantage.
14. Contribute to marketing initiatives, familiarization events (FAMs), and social media efforts that highlight the property's catering capabilities.
15. Utilize the hotel's CRM or sales system (Delphi or similar) to document leads, client communications, contracts, and follow-up actions.
16. Provide accurate reporting on sales activity, forecasting, and performance metrics as requested by the Director of Event Planning.
17. Support the annual strategic sales planning process by identifying new opportunities and revenue-enhancing initiatives.

What are we looking for?

Skills & Competencies:

• Proficiency with Microsoft Office and CRM/sales management systems (Delphi experience preferred).
• Highly organized, detail-oriented, and adept at managing multiple projects simultaneously.
• Strong negotiation, presentation, and communication skills (verbal and written).

Education and Experience:

• Minimum of 2 years of progressive catering sales experience in a full-service hotel, resort, or high-end event venue.
• Proven track record of achieving sales goals and maintaining strong client relationships.
• Flexibility to work evenings, weekends, and holidays as business demands.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.