National Sales Manager - Mountain Shadows

Property About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Overview

Position Summary:

To produce group revenues for the hotel that meets and exceeds budget expectation, through the process of proposing, negotiating, and business while building ongoing client relationships.

Responsibilities include:

• To manage all aspects of sales in a designated geographical market segment, while achieving specific individual and team goals.
• To prepare, present, and negotiate group service proposals and contracts, including pre-determining availability of rooms/meeting space; verifying group history; securing deposits from contracted groups; and negotiating within pre-set guidelines, or to variances established by the Director of Sales.
• To personally conduct site inspections with potential and current clients, including dining with them at one of the hotel restaurants.
• To travel on a regular basis to designated target cities, in order to directly solicit business and participate in industry show events.
• To work with the Director of Sales + Marketing to design and implement territorial sales action plans, including setting personal and team goals, and creating and implementing promotions.
• To maintain cordial social and business contact with representatives of past, repeat, and potential group business.
• To understand and respond to all guest needs and requests in a timely and professional manner, and take personal responsibility for the complete satisfaction of all in-house groups.
• To participate in manager focus groups, Mountain Shadow’s MOD program, and hotel industry associations (MPI, HSMA), and to attend hotel functions, as directed.
• To document all sales interactions in a clear, concise manner.
• To follow specified procedures to properly complete daily, weekly, and monthly sales activity reports.
• To attend all mandatory meetings as directed.
• Perform additional duties as requested by the Director of Sales.

Qualifications

Specific Job Knowledge, Skill and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Bachelor’s degree in Business or Hotel Management, or equivalent experience required.
• Three to five years minimum experience in hospitality sales in a hotel of comparable quality.
• Familiarity with industry terms required.
• Must have basic knowledge of accepted business writing formats and usage.
• Must be familiar with PMS and S&C systems.
• Hotel experience required.

Requirements Include:

• Following all policies and procedures of the organization
• Must adhere to practices of occupational safety and health.

Appearance Requirements:

• Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.