Inside Sales Representative - Remote Eligible

Inside Sales Representative (Outbound Sales)

Location: Remote (Hybrid if local to Foxborough / N. Attleboro, MA) Employment Type: Full-Time Reports to: Inside Sales Manager

QBS, provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through our train-the-trainer model, we equip organizations – including schools, healthcare providers, and human services professionals – with the skills to reduce workplace crises and improve care. Our small but high-impact team supports over 250,000 certified professionals, making outbound prospecting and sales automation critical to our next phase of growth.

We're looking for an Inside Sales Representative who is energized by outbound prospecting, thrives in a high-volume sales environment, and is motivated to exceed goals.

The Inside Sales Representative's mission is to drive revenue growth by creating and converting qualified opportunities. This includes high-volume outbound prospecting, handling inbound requests, and moving opportunities through the pipeline to register new training participants from net-new accounts. You'll thrive in this role if you are tenacious, motivated to excel, highly process-driven, and resilient in the face of challenges.

Prospecting & Pipeline:

• Execute high-volume prospecting across calls, emails, and LinkedIn.
• Balance automation with personalized outreach using tools like Apollo, Outreach, and Salesloft.
• Build and maintain a robust pipeline of qualified opportunities, focusing on priority states and proactively filling at-risk classes.

Qualify & Advance Opportunities:

• Conduct structured discovery calls using Safety-Care's value propositions to assess fit.
• Deliver professional presentations to high-level decision makers.
• Close business over the phone, consistently achieving monthly, quarterly, and annual revenue targets.
• Move prospects quickly and effectively through the sales pipeline.

CRM & Process Discipline:

• Keep Salesforce updated in real time with accurate lead statuses, follow-ups, and meeting notes.
• Maintain strong organization and adherence to process.

Collaboration & Feedback:

• Work closely with peers, marketing, and leadership.
• Apply feedback and use tools like Gong to refine messaging and improve close rates.