Director, Sales Ops & Enablement

Director, Sales Ops & Enablement

King of Prussia, PA / Grapevine, TX

Sales – Sales Operations

Full-Time / Hybrid

The Director of Sales Enablement will lead the strategy, tools, and processes that empower our sales organization to perform at its highest level. This role partners closely with Sales, Marketing, Operations, and cross-functional teams to improve sales productivity, drive revenue growth, and ensure alignment across the customer journey. The Director will also oversee customer hierarchy and segmentation strategy, ensuring teams are focused on the right accounts and opportunities.

Key Responsibilities

• Serve as subject matter expert for sales tools (e.g., Salesforce, Highspot, ZoomInfo, Salesforce Maps), driving adoption and ROI
• Define and manage customer hierarchy and account segmentation criteria across sales teams
• Optimize sales processes and systems to improve funnel throughput, close rates, and overall efficiency
• Engage directly with frontline and mid-level managers to assess strengths, identify development areas, and provide tailored coaching that enhances leadership effectiveness and drives team performance
• Translate data and insights into actionable focus areas for each sales team through analyzing sales metrics and KPIs to identify trends, bottlenecks, and opportunities for growth
• Drive cross-functional collaboration by interacting with Sales, Marketing, Customer Care, Service, Supply Chain, and IT to ensure consistent messaging and delivery across all areas
• Establish and maintain sales playbooks, rules of engagement, and best practices
• Design dashboards and reporting tools to improve visibility into pipeline health, deal progression, and rep performance
• Act as a strategic advisor to sales leadership, consulting on team-specific improvements and sharing best practices
• Champion new initiatives, bridge organizational divides, and foster a culture of continuous improvement

Requirements

• 8+ years of experience in one or more of the following: B2B sales, sales management, or sales enablement, sales operations, including leadership roles
• Proven success implementing enablement strategies and tools that drive measurable outcomes
• Strong analytical skills with experience using KPIs and dashboards to inform decisions
• Excellent communication and cross-functional collaboration skills
• Demonstrated ability to influence outcomes and drive alignment across teams
• Experience managing CRM systems and reporting frameworks
• Familiarity with SaaS, subscription, or recurring revenue models
• High energy, resilient, and comfortable navigating ambiguity
• Strong project management and prioritization skills
• Integrity-driven, humble, and committed to continuous learning
• Must be able to travel quarterly to engage with managers, reps and/or hold in-person workshops

Benefits

• Competitive base salary plus bonus opportunity.
• Tuition reimbursement.
• Medical, vision, and dental insurance.
• Unlimited paid time away.
• Short- and long-term, supplemental, and company-paid life insurance.
• 401(k) retirement savings plan.

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.