Inside Sales Manager

Inside Sales Manager

Reporting to the Senior Sales Manager, the Inside Sales Manager is responsible for leading, coaching and driving performance of the Inside Sales team in a fast-paced, results-oriented environment. This role oversees daily operations, pipeline management, sales performance, and customer engagement while partnering with leadership to execute strategy, improve processes, and deliver consistent revenue growth. The ideal candidate is a strong leader with proven experience in inside sales, coaching high-performing teams, and using data to drive decisions.

Key Responsibilities

Create a customer-oriented, high-performance sales culture through an appropriate combination of technology, teamwork, and process.

Lead, coach, and develop a team of Inside Sales Representatives to achieve and exceed targets.

Actively manage and drive funnel growth and provide reliable forecasts to senior management on a weekly basis.

Collaborate with Marketing, Field Sales, Customer Care, and Operations to improve lead quality and customer experience.

Direct implementation and execution of sales policies and practices in accordance with company guidelines.

Analyze performance dashboards and identify trends and opportunities.

Qualifications & Skills:

Minimum 3+ years of inside sales experience, including 1+ years in a leadership role.

Experience in B2B sales or service-based industries.

Strong understanding of CRM platforms (Salesforce, etc.).

Excellent coaching, communication, and leadership skills.

Strong analytical and reporting skills.

Ability to thrive in a fast-paced, performance-driven environment.

Why Join Us:

Join a fast-growing, innovative company with a trusted reputation and a loyal, expanding customer base.

Collaborate with a supportive leadership team and passionate cross-functional partners committed to your success.

Enjoy a competitive compensation package that includes:

Base salary + Bonus

Comprehensive benefits

RRSP match to support your long-term financial goals

Thrive in a hybrid work environment that promotes flexibility and work-life balance.

Additional Information:

Applicants must be legally authorized to work permanently in the country of posting.

Final candidate must successfully complete a criminal background check.