Inside Sales Engineer (onsite Chicago)

Inside Sales Engineer

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Working in our Inside Sales Hub in our downtown Chicago office, this Inside Sales Engineer will be accountable for supporting our Inside Account Managers who align to specific verticals. This role's primary focus will be to support the Inside Account Managers (with the assistance of more senior-level Sales Engineers as needed) with defining and leading the strategic technical direction for our enterprise accounts. The position will have direct access to the latest technology from Zebra Technologies and its vendor partner community. This role will develop strong relationships with inside sellers, field-based sales engineers, internal engineering, and product management teams to support executing the technology strategy for the enterprise accounts.

With access to industry experts and engineering peers, this will fuel self-development and career growth within Zebra Technologies.

Responsibilities:

• Knowledge/Expertise
• Technical Skills - Uses moderate domain/solutions knowledge
• Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
• Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
• Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
• Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
• Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
• Solution Complexity/Strategic Thinking
• Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
• Role in Addressing Problems - Understands and resolves problems with support from technical resources
• Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
• Freedom to Act
• Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
• Takes Direction From - Group Manager and Directors
• Customer Interface
• Role - Acts independently or as a team lead for ad-hoc teams
• Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
• Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
• Required Knowledge of Customer - Operational strategies for success and competitors
• Accountability
• Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
• Relative Size and Scope - Moderate to average individual quota size for business and like roles
• Types of Projects - Many transactions with some moderately complex deals
• Strategic Impact for Zebra - Medium/mid-term

Qualifications:

Minimum Qualifications:

1. Bachelors Degree in a technical concentration or equivalent experience
2. 2+ years in a related technical role (Sales Engineer, Systems Engineer, Software Engineer)
3. Must reside in the US, specifically within Chicago or surrounding suburbs, with the ability to commute to the downtown office x5 days a week.

Preferred qualifications:

• Demonstrated experience communicating with B2B customers/ experience working in a customer-facing environment and troubleshooting customer issues
• Experience in a Sales Engineer function
• Must be technically savvy, but with strong virtual customer facing skills pertaining to driving new & innovative solutions and facilitating problem resolution when required

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law.

Salary: USD 77000.00 - USD 115400.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.