Outside Salesperson

Job Summary

This position is responsible for the sale of the organization’s products in a specified region.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion

Function in the Job

Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Job Function

• Contact regular and prospective customers to solicit orders and explain products
• Consult with clients after sales to resolve problems and provide ongoing support
• Provide customers with product samples as requested
• Receive incoming customer inquiries via phone and email
• Initiate and follow up on all customer service issues
• Arrange for inspection, return and credit of material which is non-compliant or otherwise rejected by the customer
• Create and maintain customer quote and special requirements files
• Review month end sales figures and reports for changes in customer activity and profit margins
• Communicate information gathered from customers regarding service, pricing, etc. with inside sales
• Responsible for growing assigned region by identifying prospective customers using business directories, following leads from existing clients, and observing your territory
• Answer customer questions about products, prices, availability, and product issues
• Monitor market conditions, product innovations, and competitors’ products, prices, and sales
• Responsible for completing sales reports/territory review on a weekly basis
• Entertain customers as necessary
• Responsible for maintaining company vehicle as required
• Establish and maintain interpersonal relationships
• Cover Inside Sales positions when necessary

Required Skills

Knowledge:

• Principles and methods for showing, promoting, and selling products or services
• Principles and processes for providing customer service
• Basic knowledge of Microsoft Word and Outlook
• Basic math such as addition, subtraction, multiplication, and division
• Ability to review and understand customer part drawings
• Knowledge of metal industry

Skills:

• Initiative
• Organization
• Time Management
• Flexibility
• Communication Proficiency
• Social Perceptiveness
• Active Listening
• Negotiation
• Dependability
• Cooperation
• Good Judgment

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Compensation Range

The anticipated compensation for this position is USD $60,000.00/Yr. - USD $65,000.00/Yr. depending on experience, qualifications, and location.