Sales Representative (hybrid)
Sales Representative-Hybrid
AMI Metals, Inc. is globally recognized as the industry leader in supplying aircraft quality raw material products to the aerospace industry. We are a wholly owned subsidiary of Reliance, Inc. who is the largest metals service center company in North America and recognized as a Fortune’s World’s Most Admired Companies!
We value our employees and consider them to be our most important asset! We hire people who seek a professional, team-oriented environment which values collaboration and knowledge sharing. AMI is committed to employee safety, quality/continuous improvements, productivity and growth opportunities! Check out our reviews on Indeed and Glassdoor.
We offer our employees and their dependents with a comprehensive benefits package which include: Medical (PPO High/Low or Health Savings Plan), Dental, Vision, Paid Time Off, Life Insurance, Short & Long-Term Disability, Flexible Spending Accounts, 9 Paid Company Holidays, Employee Assistance & Wellness Programs, Educational Assistance.
Physical Requirements: Stand or Sit (Stationary position), Walk (Move, Traverse), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position).
Function in the job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Function: As a Sales Representative-Hybrid, you will utilize your core skills in negotiation, customer service, and sales to drive revenue and build strong client relationships. Your premium skills in both inside and outside sales, business development, and account management will be instrumental in expanding our client base and achieving sales targets. Additionally, your relevant skills in retail sales, cold calling, and sales management will enhance your ability to analyze market trends, conduct product demos, and upsell to clients.
Essential Duties and Responsibilities included the following. Other duties may be assigned:
1. Develops, tracks and maintains customer base in assigned territory
A. Completes and maintains all customer profile forms
B. Cold calls new accounts
C. Reactivates stagnant accounts
D. Makes Changes or updates to account information in StelPlan
E. Executes Monthly E-Territory Reviews
2. Provide Best-In-Class customer service in accordance with the policy and objectives of AMI Metals
A. Responsive to customer request for status of their orders
B. Provide prompt quote response to customers
C. Return phone calls / messages timely
D. Provide technical data to customers upon request
E. Responsiveness to request for missing paperwork, TR's/BOL/Invoices etc.
F. Responsive to any other general or misc. requests from customer
3. Interface with customer in assigned territories, including, but not limited to, generating sales and profits from assigned customer base.
A. Maintain contact with all customers in territory via phone, fax, e-mail or letter
B. Visit with customers in assigned territories via scheduled outside sales calls.
C. Generate profitable revenue through order closing / order taking
D. Make best effort basis to resolve customer related problems, issues and challenges
4. Process customer orders
A. Enter orders into StelPlan system
B. Execute Buy Req, Process Req, or Transfer Req where appropriate
C. Process and acknowledge customer P.O. Acknowledgement & Maintaining current customer PO Clause Flow-down Database.
D. Maintains files of all quotes, transactions, and all other correspondence relative to customer RFQ's / Orders and Quotations
5. Provide feedback to Management and Administrative Departments
A. Communicate, via e-mail, information regarding competitor activity such as pricing, material availability and lead-times
B. Communicates "holes in inventory" to Sales Management and Purchasing when required
C. Provides any pertinent feedback within monthly E-Reviews
D. Communicates relevant feedback from customer base and pertinent information from "customer's Customer"
E. Communicates fiscal-health feedback from any customer, or about any customer, within your territory or otherwise
6. Assist in maintaining A/R integrity with all customers in assigned territory
A. Execute Credit and RA forms
B. Input narrative notes in StelPlan based on information received
C. Resolve sales related credit issues with customer
D. Resolve account issues resulting in the account being on Daily Credit Hold Listing
E. Obtain financial information when requested
F. Review and be aware of account status, dates, and A/R balances
G. Maintain open communication with customer on A/R issues
7. Execute Management strategy for sales development
A. Solicit and respond to customer quotations for various new product initiatives
B. Provide feedback to Sales Management and Administrative departments on new product lines
C. Promote new product lines with current and prospective account base
8. Timely responsiveness to action related e-mails
A. Respond to Sales Management on questions or projects that are assigned
B. Respond to any department question regarding orders or other issues directly related to your business
9. Participates in departmental and/or other company meetings
A. Prepare an item of "Industry Scoop" for Sales Meetings
B. Attend each Sales Meeting as scheduled
C. Make presentations to team / group when assigned
D. Actively participate
E. Make constructive suggestions to improve meetings
Required Skills to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B.A.) from four-year college or university is preferred but not required; or three to five years related experience and/or training is preferred but not required; or equivalent combination of education and experience. Must be proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
EEO/Disabled/Veterans
AMI Metals, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.