Sales Director

Strategic Accounts Manager Euro North

You'll lead the Strategic Accounts Euro North region which includes 4 Account Directors and 2 Field Account Managers responsible for 12 Strategic clients. In this role you will have total overall revenue accountability for this group and KPIs will be focused on Revenue Growth, Book of Business Protection and NPS. You will be responsible for hiring, motivating and working with the team to develop Account Strategies and grow the revenue in each account - whether through new use case identification, cross-sells or upsells.

- You will be someone who sees coaching as their number one priority - your job is to get the best out of people, personally and professionally

- You will be someone who leads by example, and holds everyone and themselves to the highest standards

- You will be someone who is data driven and relies on metrics to make informed decisions

Responsibilities

• Exceeding revenue objectives and ensuring 0% attrition across the book of business
• Expanding use cases across multiple product lines within the Strategic Accounts
• Attracting, retaining and growing a high-performance sales team
• Coaching and management of the sales team leveraging MEDDPICC and demonstrating and executing against our best practices framework
• Leading, developing, inspiring and motivating the team to deliver against business and team objectives
• Deploying resources into areas of best impact to execute on market strategy
• Ensuring Account Strategy and Governance are in place including Value Pyramid and other tools
• Increasing both customer and employee satisfaction, engagement, mission impact, loyalty, innovation and revenue (tracked by NPS)
• Developing a deep understanding of customer workflow, market trends, opportunity and threats
• Ensuring customer advocacy with events, case studies and testimonials

Qualifications

• Minimum of 3 years leadership within a fast-paced sales environment within a growing technology and SAAS business
• Industry experience across AML, Fraud and Financial Crime Compliance
• Experience managing Strategic Accounts as both a Salesperson and Leader
• Experience with MEDDPICC coaching and use of methodologies such as GROW and Situational Leadership
• Proven track record of driving growth to exceed financial and other business objectives in complex customer organizations
• Experience of creating and managing C level relationships
• Proven ability to identify, hire and develop high performing talent and managing under performance
• Able to champion diversity and representation, as well as leading proactive succession planning and talent management to improve customer outcomes

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