Market Associate / Inside Sales (remote In PST) - Remote Eligible

Market Associate

Job Title: Market Associate (Remote within PST) Pay Range: $53,000 - $79,500

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans + Comprehensive coverage (medical/dental/vision) at a reasonable cost + Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off + Sick Pay + Vacation Pay - Approximately 2 weeks + 6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts + Up to 50% off store merchandise

Flexible spending accounts + Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP) + A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance

Retirement Plan + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future

Life insurance + Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits + Annual Bonus + Performance Merit Increases + Disability Insurance + Parental Leave

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What You Can Expect

The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What You'll Be Working On

The Market Associates (MA) primary job function is to procure high yield, gently used goods for Savers' supply channel through the FUNDrive program. This is achieved through lead generation; connecting with local non-profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations. The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand. The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business. The MA reports to the FUNDrive Area Development Manager and is a field-based position that offices out of their home.

The Fundraising dept. is a strategic supply chain channel within the Sourcing division.

What You Have

Lead Generation + Researches and procures leads (nonprofit customers) in their local market. Methods maybe: attending or hosting Networking meetings, approved Social Media and referral programs.

Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, GoogleAdwords, emails

Customer Focus + Develops quality relationships through regular follow-up with organizations, measured by; yield per event, referrals and repeat business

Builds and maintains strong relationships with Sourcing partners and local store(s) to coordinate and facilitate delivery of FUNDrive results

Brand Representation + Represents the Savers brand in the community through professional presentations at networking events.

Demonstrates and explains Savers business model through informative communication.

Technology + Thorough use and understanding of the FUNDrive technology platform (CRM and customer facing portal).

Achieves or exceeds contact SLA standards

Utilizes CRM service desk and replies to inquiries within the designated time frame

Uses reports to analyze and drive business

Contact and organization maintenance

Deliverables – Achieve/Exceed

Conversion rate targets

Yield expectations

New organization growth

Individual volume plan/expectations

Event forecasting within approved guidelines

Targeted use of Social Media

Pledge Page Required Knowledge, Skills, and Abilities:

Use of sales life-cycle

Ability to discover opportunities and develop a sales pipeline through various social and professional networking methods

Ability to communicate effectively and remain calm and courteous

A desire to sell and represent the Savers brand

Experience with Power Point and giving presentations

Ability to talk to multiple levels of an organization

Self-starter, solutions focused mindset

Working knowledge of sales management technology systems such as CRM/Salesforce

Proven ability to achieve goals, analyze reports and drive results through data

Excellent time management, project coordination and follow-through skills

Ability to work independently and as part of a team

Ability to work within Savers culture

Ability to influence store activation

Experience of not only speaking to groups but to listen effectively

Remain flexible and agile

Minimum Required Education, Training and Experience:

2-3 years prior work experience in sales and/or event planning

Sales experience preferred

FLSA: Exempt

Travel: Availability to travel for business meetings 2-4 times a year

Work Type/Location: Remote, USA (Must reside in PST)

Savers is an E-Verify employer