EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.
Position and sell products/services to new and existing customers. Assess customer needs and offer the best solution. Bounce back from challenging calls and stay focused on long-term goals. Manage time effectively while engaging with customers and handling data entry. Provide exceptional customer service to build and maintain relationships.
Career growth: Opportunity to promote up to two levels in your first year. Uncapped commission: Top performers earn over six figures. Rewards and recognition program: Earn high-value prizes & trips. Comprehensive benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. Exclusive perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month).
Minimum of one (1) year of experience in a customer-facing role focused on acquisition and/or retention. Must live in North Carolina - in/near Charlotte, Raleigh/Durham, Winston-Salem or Greensboro. High school diploma/GED. Flexible to work shifts which can include evenings, weekends, or holidays. Smartphone/device with active network connection. Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. Employee responsible for all setup costs (except where required by law). Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity.
Compensation: $16.00/Hour - $34.87/Hour.