Sales Operations Manager - Splunk (remote) - Remote Eligible

Splunk Sales Operations Role

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. This role can be performed from any location within the United States.

Your impact:

• Reporting and analysis: Build and maintain dashboards and reports in the company's Customer Relationship Management (CRM) system (e.g., Salesforce) and other Business Intelligence (BI) tools. Analyze sales performance metrics, pipeline health, and forecast accuracy to deliver regular insights to leadership.
• Sales forecasting and planning: Coordinate sales forecasting, planning, and budgeting processes. Provide data and analysis to assist with territory planning, quota setting, and capacity planning.
• Sales technology stack support: Ensure proper implementation, user adoption, and data integrity for Specialist & Technical sales technology stack, including the CRM, sales enablement, and automation tools.
• Training and enablement: Assist with the development of sales training materials and new hire onboarding to accelerate ramp-up time. Train the sales team on new processes, tools, and standard methodologies.
• Planning & Readiness: Support Product Area Annual Planning & run the overlay readiness program including territory alignment, compensation design, and goal cascade

Minimum qualifications:

• Typically requires 4+ years of experience in a sales operations, business operations, or a relevant analytical role.

Preferred qualifications:

• Education: Bachelor's degree or equivalent in business, marketing, or a related field is often preferred.
• Technical skills: High proficiency with CRM software (e.g., Salesforce), advanced Excel skills, and experience with BI tools (e.g., Tableau, Power BI).
• Problem-solving: Strong analytical and problem-solving skills with the ability to interpret complex data and translate insights into action.
• Communication: Excellent written and verbal communication skills, capable of presenting complex findings to both technical and non-technical audiences.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $135,000.00 to $170,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.

Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below:

• New York City Metro Area: $143,000.00 - $207,200.00
• Non-Metro New York state & Washington state: $135,000.00 - $195,700.00

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.