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Virtual Outdoor Inside Sales Specialist | $16/hr Base + Uncapped Bonus - Remote Eligible

Connect customers with outdoor home products through virtual sales consultations
Remote
Junior
$16 USD / hour
2 days ago
Remote Staffing

Remote Staffing

Remote Staffing is not a known company associated with the usa.gov domain, which is reserved for United States government entities.

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Virtual Outdoor Sales Specialist

We are seeking a self-motivated individual to join our Category Sales team focusing on Outdoor categories including, but not limited to Outdoor Furniture, Outdoor Structures & Spa, and Fireplace & Grills. If you love to connect with customers and help them find and purchase amazing products, then this may be the perfect role to continue your career development at Wayfair.

This is a sales role, not customer service based. What you'll do (core responsibilities):

  • Achieving performance targets: Meet or exceed your monthly revenue, calls/day targets, and other established KPIs.
  • Product expertise & confidence: Leverage your deep product expertise in categories such as 3-5 specific sub-categories or products to build customer confidence—helping navigate their decision—leading to an immediate purchase.
  • Objection handling & closing: Employ advanced problem-solving skills and creative negotiation to rapidly overcome complex customer objections and secure orders where others might fail.
  • Dynamic call flexibility: Embrace a mindset of constant adaptability; while specializing in Category Name, you will handle overflow inquiries from all categories, requiring the ability to quickly pivot and apply technical problem-solving skills across diverse product attributes.
  • Continuous learning & development: Grow through world-class training and continuous career development. You'll be trained on the technical attributes, offerings, software, processes, and supplier capabilities across multiple product categories to ensure your success.
  • Process improvement & innovation: Bring a willingness to share innovative ideas and solutions to make us all better.
  • Thriving in a dynamic environment: Engage in a high-energy, focused, and dynamic work environment where there can be rapid changes in products, promotions, offerings, technology, and operations.
  • Positive brand representation: Exemplify a positive and professional attitude on a daily basis with customers and your team members.

What you'll need (requirements):

  • 1-3 years of proven success in a metrics-driven, fast-paced, customer-facing sales role (e.g., tele-sales, retail sales, inside sales). Experience in technical or category sales is highly preferred.
  • Passion for problem-solving to effectively sell, helping customers, and a drive to exceed sales targets.
  • Tenacious, entrepreneurial, and ownership mindset balanced with an openness to feedback and coaching.
  • Ability to adapt to constant change.
  • Clear verbal & written communication skills.
  • Organization and an ability to multitask and prioritize.
  • Comfort with existing and new technologies.
  • Strong desire to see the team around you succeed.
  • Interest or passion for home products is a plus.
  • Bachelor's degree or college diploma equivalent (preferred).

Technical & workspace requirements:

  • Dedicated private and distraction-free workspace (Wayfair provides all necessary computer equipment).
  • Ability to maintain internet speeds of 25Mbps+ (download) and 5+ (upload) to support voice traffic and HTTPS web traffic using a hardwire ethernet internet connection (no WiFi).
  • Proficiency in Google and Microsoft Office applications and technical acumen to learn new business systems.

Perks & benefits:

  • Insurance: Health, Dental, and Vision Insurance options
  • 401(k): Highly competitive plan with a company match up to 4%
  • Time Off Options: PTO accrual, 7 paid federal holidays, 1 floating holiday, paid/unpaid parental leave options
  • Tuition Reimbursement: Invest in your future with up to $5,250 annually for pre-approved courses
  • Referral Bonus ($500 per eligible referral)

Wayfair is committed to providing equal opportunities for all individuals, including individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please let us know.

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Virtual Outdoor Inside Sales Specialist | $16/hr Base + Uncapped Bonus - Remote Eligible
Remote
$16 USD / hour
Inside Sales
About Remote Staffing
Remote Staffing is not a known company associated with the usa.gov domain, which is reserved for United States government entities.